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Position Summary
An exciting opportunity for an experienced and dynamic Senior Supplier/Front End Quality Engineer exists within the Customer Advocate team reporting to the Head of Customer Quality. Interfacing with Engineering, Materials, Manufacturing and Supplier Partners this role is critical in driving supply chain quality and performance to ensure that materials, components and services from our internal/external supplier base adhere to the Taylor Hobson ISO9001 Quality Management System, statutory/regulatory requirements and best practice. Partnering, mentoring, influencing and leading to create a sustainable culture of right first time and continuous improvement throughout the supply chain is a key mission.
Key Responsibilities
- Work with Materials and Engineering to evaluate potential new suppliers to ensure they have the capabilities and processes to meet industry standards, statutory/regulatory requirements and Taylor Hobson QMS quality standards.
- Track and report on supplier performance using IPCAR/Reject Quality Dashboard and Supplier Performance Tracker, set metrics and provide internal and external feedback as required.
- Chair and drive a monthly supplier development meeting focusing on the top 10 under performing suppliers. Implement effective corrective/preventive action plans to prevent recurrence. Provide feedback on progress to the Senior Management team.
- Develop suppliers and internal teams to address issues with material supply and drive focus on best practice, right first time and ongoing improvements.
- Work with Materials and Manufacturing Engineering to ensure effective root cause analysis and corrective and preventive actions are implemented for IPCAR and Rejects.
- Develop and deliver a supplier audit program to review continuous improvement opportunities and ensure processes and deliveries comply with industry standards, statutory/regulatory requirements and Taylor Hobson QMS quality standards.
- Maintain supplier quality information, documentation and processes within the Taylor Hobson QMS.
Requirements for Consideration
- Demonstrably thorough analytical skills reinforced with practical problem solving abilities and an attention to detail.
- Internal and supplier ISO9001 audit experience.
- Excellent verbal and written communication skills both internally and externally with supplier exposure.
- Working knowledge of quality/improvement/root cause analysis tools, for example, PDCA, FMEA, Ishikawa Diagrams, Pareto analysis, 5 Why's.
- Proficient in the use of MS Word and Excel.
- Working knowledge of ERP systems and Minitab an advantage.
- Working knowledge of ISO14001 and ISO17025 an advantage.
- Understanding of mechanical, electrical, electronics, and software design issues an advantage.
Experience/Qualifications
- Good Degree/HND level education in and Engineering discipline.
- Minimum 10 years experience working within an ISO9001 quality management system with an in-depth working knowledge of ISO9001 and 3 years working to develop suppliers.
- Able to influence other key stakeholders/functions to deliver objectives.
What Taylor Hobson offers you:
- A fun, relaxed and supportive working environment.
- 1pm Friday finish.
- Competitive salary and 25 days holiday including Christmas.
- Fantastic and supportive onboarding to ensure joiners are well integrated and comfortable at Taylor Hobson.
- Generous matched pension scheme.
- Life assurance.
- Option to join private health plan.
- Enhanced maternity pay.
- We are invested in developing your skills and will promote and encourage progression through the business.
- Mentoring and guidance for accreditation.
- Opportunity to get involved with charity and fundraising, which we are passionate about.
- Sports and Social Club - fun events and activities throughout the year including Christmas party.
- Perkbox - our rewards app offering discounts from a multitude of retailers, a GP service and a 24-hour Employee Assistance Program to ensure the health and wellbeing of our employees.
- On-site mental health first aiders
- Employee referral scheme of £1000
- Cycle to work scheme.
- An inclusive workforce.
- Free onsite parking, electric charging points and easy access to the city centre.
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