Senior Product Compliance Manager – KYC & Onboarding

Company: Wise
Apply for the Senior Product Compliance Manager – KYC & Onboarding
Location: London
Job Description:

Job Description

The Product Compliance & Risk (PC&R) team supports product development by ensuring compliance and delivering financial products for customers.

Responsibilities

  • Focus on new products and features to ensure scalable and compliant MVPs can be brought quickly to market.
  • Remediate issues identified with existing products and features to ensure they remain compliant and scalable.
  • Ownership of PC&R’s approach to business onboarding and control design.
  • Collaborate with Global KYC product teams to design controls and support interpretation of global regulation to ensure our in‑house built KYC product is best‑in‑class for business onboarding and controls.
  • Identify and drive enhancements that could improve customer experience, unlock growth, and improve operational processes.
  • Use data to define the effectiveness of controls and support the implementation of an ongoing testing program.
  • Work with product teams to implement and prioritise control improvements to strengthen the program while creating efficiencies.
  • Define project plans and facilitate implementation of improvements identified in audits or by third parties.
  • Perform periodic reviews to ensure controls remain compliant by reviewing changing regulations and industry guidance.
  • Contribute to mapping and assessment of controls as part of the annual financial‑crime risk assessment.

Qualifications

  • Minimum 7 years experience working within KYC, with particular focus on implementing control enhancements for business customer onboarding.
  • CAMS, ICA or equivalent certification desirable.
  • Experience collaborating with product and engineering teams to develop KYC and/or financial crime controls.
  • Experience in automation of financial crime controls.
  • Strong data analytics skills.
  • Clear communication, project coordination, and management skills.
  • Wisdom, a world view and talent for thinking outside the box.
  • Professionalism and high integrity.
  • Understanding the importance of providing clear rationales for teams and excelling at doing so.
  • Anticipating roadblocks, being resilient and not easily disheartened.
  • Willingness to challenge teams and themselves on how to best serve customers, while keeping processes robust and compliant.
  • Willingness to travel as required.

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Posted: May 4th, 2026