Purchasing & Logistics Manager
Position Overview: Permanent position reporting to Installation & Service Director. Expected working hours: 7:30 a.m. – 4:00 p.m., with occasional overtime as part of salary package. Salary range: £34,000 per annum.
Role: A dynamic and challenging role within the Operations Team of Multicare, responsible for processing purchase orders, booking goods, arranging deliveries, maintaining stock records on Simpro, and ensuring warehouse safety and accuracy. Must manage returns, support Service Team, build supplier relationships, identify cost‑saving opportunities, and maintain customer satisfaction.
Direct Reports
This position reports directly to the Installation & Service Director and works closely with the Operations team.
Accountabilities
- Timely and accurate ordering of goods for stock and orders.
- Maintenance of tidy warehouse and accurate stock levels.
- Process returns efficiently and accurately.
- Deliver quarterly and annual stocktakes.
Responsibilities
Purchasing
- Order goods/parts for supply, repair and installation jobs.
- Place orders for sub‑contract works where necessary.
- Check order acknowledgements for errors and update Simpro with delivery dates.
- Record cost increases from suppliers on Simpro.
- Query and challenge supplier cost prices, securing reductions.
- Purchase non‑stock items and consumables at the most cost‑effective rate using a purchase order.
- Assist Service Department with identification, pricing and part numbers of parts for repairs.
Warehouse Management
- Book all goods in on Simpro, noting damages or shortages.
- Label incoming goods with correct part/job number and allocate to holding area or stock location.
- Prepare parts for engineers/installers before goods are collected.
- Allocate stock items to engineer's vehicles as they are collected.
- Keep warehouse area clean, tidy and free from hazards.
- Ensure all returns/repairs are labelled.
Logistics
- Liaise with customers to agree suitable delivery dates/times for larger items.
- Organise delivery of smaller items via carrier.Assist installations team with logistics of large deliveries directly to site.
- Arrange returns where necessary.
- Update Simpro with dispatch details.
Stock Control
- Agree stock levels with Installation & Service Director.
- Allocate stock levels to engineers’ vehicles as they are collected from warehouse.
- Ensure jobs have correct stock allocated.
- Carry out monthly stock audit on selected items.
Key Performance Indicators
Purchasing
- Jobs on “To Be Ordered” status for no more than 24 hours.
- Every purchase has a PO number.
- Every PO on Simpro has a delivery date.
- No overdue open purchase orders on Simpro.
Warehouse Management
- Every part has a part number and barcode label attached.
- Parts stored in correct locations within 24 hours of delivery.
- Warehouse kept clean, tidy and free of trip hazards at all times.
Logistics
- Small stock orders dispatched the same day if received before 12:00, next day otherwise.
Stock
- Stock on Simpro accurate at all times.
- Monthly stock audit on 5 items carried out.
- Monthly stock check of engineer's vehicles.
- Six‑monthly and full annual stock takes finalized by 5th of following month.
Future Possibilities & Career Development
Personal Development & Training
- Full training on Simpro Job Management system, plus additional training in time management available.
Career Development
- Potential to progress to Purchasing Manager as the team expands and full‑time purchasing roles are created.
Personal Attributes & Qualifications
Essential
- Forklift licence required.
- Ambitious, with drive and commitment to succeed.
- Highly motivated and focused.
- Alignment with the Multicare Mission, Vision and Values.
- Excellent interpersonal and written communication skills.
- Organised and tidy.
- Shows initiative and is solution focused.
- Well‑presented and articulate.
- Sound computer literacy skills.
- Proficient with Microsoft Office.
Desirable
- Associate degree or equivalent experience.
- Experience in warehouse management at prior companies.
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