Customer Success Lead — Scale, Retention & Adoption

Futureheads Recruitment | B Corp™ is searching for a Customer Success Lead to support a growing team that interacts with nearly 1,000 care providers. This role requires a hands-on leader to guide three Customer Success managers while managing key customer relationships. The ideal candidate will have over three years of experience in Customer Success or Account Management, a strong ability to improve retention, and proficiency in HubSpot. The position involves occasional travel across the UK. #J-18808-Ljbffr