About the Role
Belfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department.
This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team.
Key Responsibilities
- Provide clerical and administrative support including filing, scanning, photocopying, and mail handling
- Input, extract, and maintain data on manual and computerised systems
- Handle call processing, cash handling, and general office duties in line with procedures
- Produce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Arrange meetings, take minutes, and distribute agendas and notes
- Respond to internal and external customer enquiries via phone, email, and face‑to‑face
- Maintain accurate records and assist with statistical and performance reporting
- Operate standard office equipment (printers, scanners, laminators, shredders)
- Prioritise workload to meet deadlines and service requirements
About You
- Must be eligible to work in the UK
- 1+ year administrative experience required
- Public sector administration experience is an advantage
- Strong IT skills (Microsoft Word, Excel, Outlook)
- Excellent communication and customer service skills
- Strong organisation, attention to detail, and time management
- Able to prioritise workload and meet deadlines
Important Information
- Candidates must complete an ISV online skills assessment
- Only successful candidates will progress to interview
- A valid personal email address is required for assessment accessBelfast Pre-Employment Check Form required
Working Hours
- Monday to Thursday: 08:30 - 17:00
- Friday: 08:30 - 16:30
How to Apply
If you are a reliable and organized administrator looking to join a fast‑paced public sector team, apply today for this opportunity with Belfast City Council.
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