Fulfilment Shift Leader - Craigavon Extra

Tesco UK • Craigavon • Permanent • Working hours 27.25 • Apply by 14-May-2026

Availability Window
Sun 09:30:00 - 23:00:00
Tue 15:30:00 - 23:00:00
Thu 06:00:00 - 19:30:00
Sat 05:30:00 - 19:00:00

Our Shift Leader rate of pay starts from £14.76 an hour. Additional payments may also apply depending on location.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) we also have opportunities for this.

We will schedule your contracted hours within the availability windows above and you will receive 3 weeks' notice of your shift schedule. We are happy to support flexibility, so if your available times closely match those listed we welcome you to apply.

Customers are at the heart of everything we do.

It takes many different people to run a store. This is a role for doers, with plenty of variety. It is a committed role full of everyday challenges, which makes it exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this role can suit you.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Benefits to suit you – choose what you use: from discounts and shares to cycle‑to‑work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks, providing a space for colleagues to come together from a range of backgrounds

Responsibilities

As a Shift Leader, you will be working in a fast‑paced retail environment where no day is the same. You will take ownership of store activities by running duty shifts, coordinating a team to deliver a clean and full store that exceeds customer expectations. You will constantly look for ways to improve service in your store through on‑the‑job coaching and feedback. You will have a great understanding of how your store is performing and be the expert in delivering practical actions for improvement, taking a hands‑on approach. With your guidance, your store will always remain a safe place to work and shop.

Qualifications

• You are able to role‑model giving great, natural customer service ensuring every customer's needs are met.
• Be able to build strong, long‑lasting relationships with colleagues to create team spirit, encouraging them to be at their best.
• You are a clear communicator and use a variety of methods to keep the team well informed.
• Be confident in taking the lead as at times you will be in charge of the store.
• Be flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.
• You have energy and drive to deliver beyond expectations and effectively balance priorities.
• Always look for ideas and opportunities to serve Britain's shoppers a little better every day.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."

Diversity, equity and inclusion at Tesco means that who you are and what you bring to the table, we always want you to feel represented and to be yourself at work. Everyone's welcome.

We welcome chats about flexible working – whether you are at the start of your career, seeking freedom to do what you love, or going through life‑changing moments such as becoming a carer, nearing retirement, adapting to parenthood, or anything else. Talk to us throughout your application about how we can support you.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

We can only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country, please note that we accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in areas such as the warehouse, alcohol, bakery or driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order to manage all applicants appropriately. We will provide individual feedback only to those who attend an interview.

For more information about us please visit www.tescoplc.com

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