Customer Project Manager Reading,Berkshire,United Kingdom Service Delivery

.## Customer Project ManagerReading,Berkshire,United Kingdom## About the RoleWe’re looking for an experienced **Customer Project Manager** to join Ericsson. In this role, you’ll take full accountability for project execution, driving delivery excellence while ensuring compliance, financial performance, and exceptional customer outcomes.You’ll work at the intersection of delivery and customer relationships — keeping projects on track, on budget, and aligned to both Ericsson’s standards and our customers’ expectations.You’ll be joining a team directly supporting **VMO2**, one of the UK’s most prominent telecoms customers. The team is focused on delivering a network roll-out programme that includes new builds, upgrades, and the deployment of **4G & 5G small cells across key UK cities**. It’s a collaborative, fast-paced environment where your work has direct, visible impact.## What We’re Looking For**Essential:*** Proven experience in project management, ideally within telecoms or a technical delivery environment* Experience delivering **customer network roll-out projects**, including new builds and upgrades* Exposure to **NPI processes** and the ability to manage the introduction of new products or solutions into a live customer environment* Experience supporting or leading **customer trials and demos**, with an understanding of the preparation and coordination required* Experience in network deployment, including small cells* Small cells experience — understanding of 4G & 5G small cell programmes* Strong understanding of financial performance and margin management* Excellent stakeholder and customer management skills, with confidence in a daily customer-facing capacity* Experience managing risks, dependencies, and change control within a structured delivery environment* Comfortable working under pressure and navigating complexity**Preferred:*** Formal project management accreditation (e.g. Prince2, PMP, or equivalent)* Knowledge of compliance frameworks including data privacy, E+OHS, and financial directivesAt Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world’s toughest problems. You ́ll be challenged, but you won’t be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.Top skills5GComplianceBusiness RequirementsAgile MethodologiesTelecommunicationsTelecommunicationTelecomProject PlanningProject PlanMathematicsPreviously worked as1. Customer Project ManagerData Privacy AgreementI agree that my CV can be used to identify skills and experience for job matching and application, and the recruitment team may reach out for job opportunities purposes. I understand that my personal data will be processed in accordance with .#J-18808-Ljbffr…