Technology Infrastructure Manager

At The Institute of Chartered Accountants England & Wales (ICAEW), you’ll be part of an organisation that’s shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you’re looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

We’re looking for a Technology Infrastructure Manager to join our team in Milton Keynes on a permanent basis. This role offers a salary of £76,000 - £85,500 with a hybrid working pattern.

What you will be doing

The Technology Infrastructure Manager leads the design, implementation, and support of the ICAEW’s core technology platforms, ensuring they meet business requirements for performance, availability, and security. This role oversees infrastructure strategy, operations, and team capability.

Responsibilities

• Define and deliver the infrastructure roadmap in line with organisational goals.
• Lead and develop the infrastructure team to ensure capability and performance.
• Ensure high availability and performance of core systems, networks, and platforms.
• Oversee delivery of infrastructure projects, ensuring quality and alignment with architecture standards.
• Ensure compliance with security, regulatory, and operational standards.

What you will need

• Proven experience managing infrastructure in enterprise environments.
• Strong knowledge of Microsoft-based systems, networking, and cloud platforms.
• Experience managing budgets, teams, and vendors.
• Understanding of ITIL processes and service delivery.
• Strong leader with excellent organisational skills.

Why work for us?

We want you to enjoy your work and flourish in your role.

Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.

We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.

Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that’s in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.

What you can expect from us:

We believe doing your best work starts with feeling supported both professionally and personally. That’s why we offer a range of benefits designed to give you flexibility, security, and peace of mind:

• Private Medical Insurance
• 24 days’ holiday, and the option to buy or sell extra days
• Flexible and hybrid working to help you find the right balance
• Everyday savings through gym discounts, travel loans, and retail perks
• Enhanced family leave, including up to 6 months on full pay
• Ongoing wellbeing support, including access to CABA
• A paid day each year to volunteer for a cause that matters to you

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