Learning Design and Systems Manager

Job Introduction

Welcome. Thank you for your interest in joining the People Directorate at Notting Hill Genesis. This is an exciting time to join NHG. Our People function is evolving to become more confident, proactive and insight‑led, working closely with leaders to build capability, strengthen performance and support the delivery of great outcomes for residents.

People Development sits at the heart of our People Strategy. We help colleagues build the skills, confidence and capability they need to deliver high‑quality, resident‑focused services—now and in the future. Our work plays an important role in shaping NHG’s culture, leadership approach and ways of working, supporting a consistent, values‑led colleague experience across the organisation.

The Learning Design & Systems Manager plays a critical role within this ambition. This is a leadership role for an experienced learning professional who enjoys shaping high‑quality learning design, leading specialist teams and ensuring learning systems and content enable confident performance at scale.

What The Role Is All About

As Learning Design & Systems Manager, reporting to the Head of Learning & Development, you’ll lead NHG’s Design & Systems team to create a high‑quality, scalable and sustainable learning offer across the organisation.

You’ll be responsible for the design and governance of technical, skills, behavioural and compliance learning, ensuring content aligns with NHG’s values, service expectations and competence and conduct requirements. Working closely with Learning & Development Partners, HR Business Partners, Talent & Performance Partners and operational leaders, you’ll ensure learning needs are clearly understood and translated into effective, accessible learning solutions.

You’ll also provide strategic oversight of NHG’s Learning Management System (LMS), working closely with the Learning Systems Specialist to ensure the platform supports compliance, capability development and a positive colleague experience.

How you’ll make a difference

• Creating a clear, consistent and scalable learning offer that supports colleagues across all directorates


• Ensuring learning content reflects NHG’s values, service standards and competence and conduct expectations


• Leading high‑quality curriculum design across technical, skills, behavioural and compliance learning


• Supporting audit readiness and compliance through effective learning design and systems oversight


• Enabling a seamless colleague learning experience through well‑governed content and systems

Your impact will be seen through confident colleagues, consistent standards, strong compliance outcomes and a learning offer that supports both performance and development.

How you’ll do it

• Leading and developing a team of learning design and systems specialists, providing clear direction, coaching and quality oversight


• Working with L&D Partners, HRBPs, Talent & Performance Partners and leaders to clarify learning needs and prioritise design activity


• Setting and maintaining clear design standards, frameworks and governance to ensure consistency and quality


• Overseeing the design and quality assurance of learning content across technical, skills, behavioural and compliance areas


• Partnering with subject‑matter experts to ensure learning content is accurate, relevant and up to date


• Providing strategic oversight of the LMS, ensuring it supports capability development, compliance tracking and positive user experience


• Working closely with induction colleagues to ensure onboarding content is accurate, engaging and aligned to the wider learning offer


• Championing continuous improvement, innovation and accessibility across NHG’s learning design and digital learning environment


• You’ll play a key role in ensuring learning design and systems activity is joined‑up, well‑governed and aligned to organisational priorities.

Essential

• Experience designing or overseeing the design of learning solutions, including technical, skills, behavioural and compliance content


• Strong understanding of learning design methodologies, digital learning principles and accessibility standards


• Experience working with HR, learning partners, operational leaders and subject‑matter experts


• Knowledge of statutory, mandatory and competence‑related learning requirements


• Experience working with or overseeing Learning Management Systems (LMS) and learning content governance


• Strong people‑leadership skills, with experience leading and developing specialist teams


• Excellent planning and prioritisation skills, with the ability to balance multiple workstreams


• A collaborative, improvement‑focused approach and commitment to positive colleague experience


• CIPD, learning design qualification or equivalent experience is desirable but not essential.

What’s in it for you?

You’ll have the opportunity to shape NHG’s learning design and digital learning environment at organisational level, leading specialist teams and ensuring colleagues have access to high‑quality learning that supports performance, compliance and development.

Benefits

• Excellent annual leave and flexible working options (qualifying period may apply)


• Generous pension scheme


• Enhanced family leave (qualifying period may apply)


• Employee Assistance Programme


• Health cash plan


• Retail, leisure and lifestyle discounts


• Interest‑free loans


• Cycle to work scheme


• Life assurance – 4 x annual salary

All About Us

Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline, employing around 1,800 colleagues.

We welcome applications from everyone.

To find out more about our approach to equality, diversity and inclusion, please visit:

If you are interested, please send your application now! Closing date: 8 May 2026.

Please apply for this role online. If you are not able to apply online, or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please contact our hiring team via .

NHG reserves the right to close this vacancy early if we receive sufficient applications, so we advise you to submit your application at your earliest opportunity.

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