Job Overview
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology at Pall Corporation, a global leader in high‑tech filtration, separation, and purification?
In This Role You Will Have The Opportunity To
- Manage service desk incidents and requests with a focus on providing a seamless associate experience
- Provision user computing systems and tools to ensure associates have the best resources available
- Maintain IT systems and facilities to support operational efficiency and effectiveness
- Collaborate with global, diverse IT teams to deliver comprehensive support
- Focus on complex incident and request management, ensuring timely and effective resolution
The Essential Requirements Of The Job Include
- Experience in OS (Client and Server), O365 applications, network, and server infrastructure and technologies
- Experience in Tier‑1 & 2 service desk support and PC support with a strong customer service orientation
- Ability to focus on incident, problem, and request management
- Basic project management skills
- Experience participating in IT and business‑related projects
It Would Be a Plus If You Also Have
- Passion for problem‑solving and customer service
- Team‑oriented mindset with an openness to constructive feedback
- Eagerness to learn new technologies and systems
- ITIL and/or MCSA certification
#J-18808-Ljbffr