Operational Analytics Lead, Contact Centre (Hybrid Norwich)

Appello UK in Norwich seeks an Operational Analyst for its Contact Centre to translate operational data into actionable insights. Responsibilities include monitoring KPIs, designing dashboards in Tableau, and supporting business strategy through data analysis. Candidates should have over 3 years in analysis roles, strong SQL skills, and a relevant degree. The position offers a salary starting from £45,000, 175 hours holiday, private medical insurance, and additional benefits including a pension scheme. This is a hybrid role with a supportive work environment. #J-18808-Ljbffr