Location: Tewkesbury, Gloucestershire (with travel as required)
Department: Operations – Events
Reports to: Senior Leadership Team
Role Purpose
The Senior Event Manager holds overall accountability for the operational delivery of Events International’s event portfolio, ensuring complex, bespoke, travel‑led corporate hospitality programmes are delivered safely, smoothly and to a consistently high standard.
Events International delivers multi‑day, multi‑location and often international events, requiring detailed planning, strong supplier coordination and confident decision‑making. This role provides senior operational leadership, balancing hands‑on oversight with strategic planning, people leadership and commercial awareness.
Key Responsibilities
Operational Leadership & Event Delivery
- Hold end‑to‑end operational accountability for Events International’s event portfolio
- Oversee delivery of events from initial brief through to live delivery and post‑event review
- UK and overseas travel
- Accommodation and venue coordination
- Transport providers and suppliers
- Staffing and on‑site delivery planning
- Act as the senior operational escalation point during live events and programmes
- Ensure consistency, quality and attention to detail across all events
- Line management of Event & Operation Lead/ Ops Executives
- Provide clear direction, prioritisation and operational decision‑making support
- Balance workloads across multiple concurrent events and programmes
- Support performance, development and capability building within the team
- Foster a culture of accountability, collaboration and ownership
- Support recruitment, onboarding and training of operational roles
Client & Stakeholder Management
- Act as a senior operational presence with key clients, providing confidence and reassurance
- Work closely with Sales and Account teams to ensure delivery aligns with client proposals
- Build and maintain strong working relationships with
- Clients
- Venues and hotels
- Transport providers
- DMCs and specialist suppliers
- Intervene where required to resolve delivery, supplier or client issues
Health, Safety & Risk Management
- Maintain oversight of health & safety and risk management across all events
- Ensure risk assessments, supplier documentation and safety planning are in place
- Lead contingency planning for travel disruption, weather, logistics or supplier failure
- Take ownership of incident management and post‑event reviews where required
- Maintain oversight of operational budgets and event costs
- Work closely with Finance to manage forecasting, cost control and margin protection
- Provide operational input into pricing, proposals and feasibility discussions
Continuous Improvement & Business Support
- Identify opportunities to improve operational processes and ways of working
- Embed learning from post‑event reviews and client feedback
- Provide operational insight, reporting and recommendations to senior leadership
- Support wider business initiatives, growth and operational maturity
Skills & Experience
- Significant operational experience within events, corporate hospitality or travel‑led programmes
- Demonstrated people management and leadership capability
- Strong understanding of event logistics, supplier management and live delivery
- Commercially aware with experience managing budgets and costs
- Highly organised with excellent attention to detail
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