Role Overview
The primary responsibility of our Gas Service Engineers will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. The ideal candidate will be a self‑motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You’ll be working across a variety of environments and must be comfortable adapting to different settings and client needs.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
- Communicate updates and progress of work, completing the required paperwork electronically and manually
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work
- Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
Skills & Experience
- Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
- Valid UK driving licence (essential)
- Previous practical experience in gas maintenance across both domestic and commercial environments
- Solid understanding of gas safety regulations and industry standards
- Strong problem‑solving skills and the ability to work independently
- A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants
- Willingness to work OOH/on call rota basis
What we offer
- From £28,080 - £30,160 basic salary + OTE
- Company vehicle and fuel card supplied
- Uniform, PPE & mobile device supplied
- Contributory pension scheme
- Life assurance
- 20 days + Bank holidays (service based increasing holiday scheme)
- Enhanced maternity, paternity, adoption leave and other family friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- Bike2Work Scheme
- EV Car Scheme
- Employee engagement events and Employee Voice programmes
- Strong opportunities for career growth and development
- Sureserve Legends – celebrating the fantastic ways in which our employees live our values
Committed to Diversity & Inclusion
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
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