Field Service Engineer – Sheet-fed Litho Presses - North West England. - Highly Competitive - N[...]

Field Service Engineer – Sheet-fed Litho Presses

This is a fantastic South East or Midlands based Engineering opportunity to join a market leader in the supply of printing equipment.

Responsibilities

To install, repair and maintain the company’s products to a specified standard and to carry out customer training when required in order to provide the highest level of service to our customers.

Key activities include ensuring the customer receives exceptional service in a high paced environment and representing the company with a professional and committed attitude.

Daily activities are:

• Respond to call outs in a timely and professional manner, identify and resolve technical faults.
• Provide advice and training to customers when required.
• Undertake relevant training as directed, which may include computer based training.
• Undertake all repairs in a safe manner and in accordance with manufacturers recommendations and Health and Safety legislation.
• Complete all necessary reporting requirements and paperwork in an accurate and timely manner.
• Effectively use technology tools such as PDA and laptop.
• Maintain car stock to required standards.
• Support other engineers as necessary.

Build strong working relationships and communicate effectively with Technical Specialists, Service Managers, Work Controllers, Sales and any relevant department within the Company.

Build and maintain professional, confident and friendly relationships with customers and colleagues.

Qualifications

• Proven background in field service engineering with a logical approach to problem solving.
• Strong interpersonal skills working within a team.
• The ability to work alone but also be part of a team.
• Excellent communication skills, both written and verbal, with a high degree of computer literacy.
• Full UK driving licence.

Benefits

Excellent salary, company car, mobile phone, private healthcare, death in service insurance and pension scheme.

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