Senior Account Executive – Medical Communications
Position: Senior Account Executive
Location: Remote (or hybrid from a London office)
Contract Type: Permanent
Salary: Up to £38k
Start: ASAP
This is an excellent opportunity to join a successful Client Services team! As a member of the CST, you will have the chance to shape your role to fit your strengths and be instrumental in the ongoing development and growth of the division.
Contributing to various projects, you will take pride in delivering outstanding medical communications projects (including advisory board, symposia, congress activities, training materials, webinars etc) while staying highly organised and proactive to meet client needs.
With a welcoming and collaborative team environment, personalised coaching, and a tailored training program, alongside an extensive benefits package, my client deeply values the unique qualities of each employee. They are dedicated to supporting career development and providing opportunities for advancement that align with and enhance each team member’s strengths.
Role & Responsibilities
- Support, plan, and manage a variety of projects across the full spectrum of promotional and medical projects
- Oversee own workload with increasing number of projects, keeping the Account Managers and Account Director informed of progress
- Demonstrate an ability to both take briefings on project tasks and effectively deliver on those tasks
- Deliver tasks to a high standard, with an understanding of working within budget and time expectations
- Demonstrate an ability to manage and oversee project delivery and client interactions with an ability/willingness to seek support and or guidance when unsure
- Demonstrate flexibility to adapt to a client’s style and needs
- Schedule and support on client meetings and TCs
- Take effective notes during client calls and meetings
- Develop a growing knowledge of client needs/their situation/challenges and constraints in order to support the most appropriate and achievable solutions
- Build and maintain good working relationships with internal team and external suppliers
- Produce weekly status reports for clients to keep them informed of project progress
- Demonstrate a basic understanding of how project budgets are created
- Actively conduct research to support the level of expertise offered to clients
- Demonstrate an interest in the client in order to support future client relationships
- Assist in face-to-face client meetings/new business pitches, with support from appropriate team members
- Ensure quality control for own work
- Accurately complete timesheets on a daily basis
- Demonstrate good interpersonal and teamwork skills
- Exhibit willingness to travel
Requirements
- Degree (science, preferably life science)
- Ideally at least 18 months of relevant experience in a medical communications agency
- High level of drive, motivation, and initiative
- Excellent communication and interpersonal skills
- Ability to problem‑solve effectively
- Awareness of industry guidelines
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