Location: Hybrid / High Wycombe, UK
Job type: Permanent / Full-time
Sector and subsector: IT | Cybersecurity
Salary: Competitive salary
About the job
Location: Saepio – High Wycombe
Hours: Full Time - (Mon – Fri, 9am – 6pm)
About Saepio
Cyber security isn’t an add‑on to IT. It’s a specialist discipline.
That’s why modern UK organisations separate the teams who run systems from those who protect them. And it’s why they choose Saepio.
We’re one of the UK’s most recognised cyber specialists and an NCSC Assured Service Provider, working with over 1,000 organisations who trust us to help them:
- Cut through noise and see their real risk
- Align policy, people and technology into one coherent strategy
- Mature security operations without adding unnecessary complexity
- Build cyber resilience that stands up to real-world pressure
We partner with the most advanced security platforms in the market and deliver high‑impact events, campaigns and thought leadership that place Saepio at the centre of the UK cyber conversation.
Responsibilities
- Work with account managers to ensure all quotes are raised and orders placed
- Help deliver solutions provided to customers to ensure value gained and risk reduction
- Help maintain customer service and satisfaction in the form of service review meetings
- Help support account managers with account strategies to improve customer relationships
- Manage any necessary administrative work for account managers
- Help facilitate the transition from the sales process to the customer success teams within Saepio’s services and vendor partnerships
- Help manage contract renewals and uncover upsell opportunities
- Build relationships within partner community
- Work close with account managers to ensure sales targets are met
- Manage deal registrations and write business justifications
- Identify process improvements that enhance business efficiency
Qualifications
- Minimum 2 years’ experience in a similar customer‑facing role
- Exerts attention to detail
- Passion to learn, collaborate with colleagues and embrace the family culture
- High motivation and ambition to build a fulfilling career
- Effective communication skills with the ability to build relationships and deliver results
- Good organisational skills
- Proficiency in using Microsoft Office suite
- Ability to work under pressure and meet deadlines
Benefits
- 25 days annual leave plus additional half days for a Duvet morning and your birthday (FTE)
- BUPA Premium Health Insurance covering pre‑existing conditions
- Critical Illness Cover
- Royal London Pension Plan
- Strong learning and development culture to help you excel
- International incentive trips for high performers
- Fantastic social events e.g. Family Fun Day, Quarterly socials, Festive Party
- Quarterly company‑wide recognition events e.g. lunch at Michelin‑star restaurants
Saepio presents a genuinely rare opportunity to be part of an ambitious, open‑minded, modern company with potential for career development in a fast‑moving and growing industry.
Please note: To be eligible for this role, you must have the right to work in the UK on a permanent basis (e.g., Indefinite Leave to Remain or UK/EU Settled Status). Unfortunately, we are unable to provide visa sponsorship at this time.
#J-18808-Ljbffr