Supporter Care Executive

Company: Glasgow Children's Hospital Charity

Location: Paisley

Posted: May 4th, 2026

As a leading Scottish children’s healthcare charity, we are seeking to recruit an enthusiastic Supporter Care Executive to join our team.

The role includes donation processing, data entry, donor care fulfilment and administration, answering enquiries to Glasgow Children’s Hospital Charity by email, telephone and in person.

Please note that appointment is subject to 2 references and clearance from Disclosure Scotland to work with children.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. To help us in this commitment you are invited to complete our diversity form.

Please note that due to the volume of responses, we cannot respond to all applicants. We will contact all shortlisted applicants within two weeks of the closing date; if you have not heard from us, you have not been shortlisted on this occasion. Thank you for your interest in working for Glasgow Children's Hospital Charity.

This is an exciting opportunity within Barnardo's for a Family Support Recovery Worker. This post is funded by Renfrewshire Health and Social Care Partnership (HSCP) in partnership with Barnardo's Threads Service.

The post will be based within CIRCLE (Continuing in Recovery Changes Lives Entirely) – an exciting new Service in Renfrewshire which has been set up to enhance recovery opportunities for individuals affected by alcohol/drugs and/or mental health.

The post holder shall be expected to work collaboratively and holistically with families to develop and nurture strengths both in a group work and a one‑to‑one setting. Experience of supporting Children, Young People and Families, and of relationship‑based practice to work alongside those affected by multiple adversities is essential.

The successful candidate will be required to work with a high degree of flexibility to meet the needs of the service and as such the post holder may be required to work evenings and weekends.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both the career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid‑point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

*T&C's apply based on contract.

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti‑racist organisation with Anti‑Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently under‑represented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Families Here and Now Service (FHANS)

Families Here and Now Service is an exciting project created in 2024 as part of the Scottish Government’s Whole Family Wellbeing Fund. This project is funded by North Lanarkshire Council providing holistic support for the whole family in local communities/hub areas.

You will play a key role in developing this service, working alongside families and community partners. The service is a collaboration between four charities: Barnardo’s, Home‑Start Glasgow North and North Lanarkshire, Action for Children and Impact Arts, and you will work closely with colleagues from these organisations.

This outreach support role covers the North Lanarkshire area, based in or around community hubs/schools/nurseries and family homes. The aim of the service is to enable families (pregnant and/or with children up to age 18 years/26 years for care‑experienced children) to access supports at the earliest possible time, ensuring a ‘whole family’ and ‘no wrong door’ approach.

The service operates 7 days a week between the hours of 8 am – 8 pm, 365 days per year and is staffed on a rota basis.

The postholder will be required to work at least one evening per week and at least one weekend every four.

A valid UK driving licence and access to a car are essential for the role. The role is initially funded until 31 March 2027.

Do you have what we are looking for?

In this role, you’ll:

We’d love to hear from you if you have:

What we offer:

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

Job Information

The Family Mediation West Child Contact Centre Service experiences high demand in the West of Scotland. With children’s needs being at the heart of our service delivery, we seek to recruit a manager with a proven record within a child centred environment to manage all aspects within our centres. Contact Centres throughout Scotland will become regulated via the Care Inspectorate which offers an exciting opportunity for a manager to support planning to meet the needs of the regulation. This post is part of a 4‑person Senior Management Team.

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