Digital team looking for an Ecommerce Project Manager to join on a fixed day rate contract. You’ll act as a hands-on delivery leader, managing projects that improve our ecommerce experience, optimise conversion, and support international growth.
Role Type: Fixed-Term Contractor (Day Rate)
IR35 Status: Outside (Subject to status determination)
Location: London / Norwich / Hybrid
Competitive Rate: A fixed day rate of £600 per day (Outside IR35)
Project Length: 9-12 months
What you'll do
- Project Leadership: Own end-to-end delivery of high-impact ecommerce projects, including website enhancements, checkout optimisation, personalisation, and platform integrations.
- Agile Delivery: Lead the build phase by managing sprint planning, stand-ups, reviews, and retrospectives, ensuring effective backlog prioritisation and team velocity.
- Growth & Optimisation: Support initiatives to improve conversion rate, customer retention, and lifetime value in collaboration with marketing and product teams.
- Scope & Planning: Define project scope, timelines, and dependencies. Build detailed project plans that balance delivery speed with high-quality outcomes.
- Technical Coordination: Manage integrations with third-party tools such as payment providers, personalisation platforms, and analytics suites.
- Risk Management: Proactively identify blockers and maintain a clear risk register with mitigation plans to keep delivery on track.
- Governance & Reporting: Provide structured updates on KPIs, progress, and risks, ensuring strong documentation and change control throughout the lifecycle.
- Stakeholder Partnership: Act as the central communication hub, aligning technical and non-technical stakeholders on priorities and rollout plans.
What you'll bring
- Experience: 4+ years delivering ecommerce, digital, or product-led projects, including enterprise-scale implementations or replatforming.
- Platform Expertise: Strong experience with Shopify Plus (or similar enterprise platforms like Salesforce Commerce Cloud, Magento, or BigCommerce).
- Technical Tools: Hands-on proficiency with Jira and Confluence for delivery management and documentation.
- Commercial Awareness: A deep understanding of ecommerce metrics (conversion rate, AOV, retention) and online customer behaviour.
- Delivery Rigour: A disciplined approach to project structure and high standards, with a project management certification (e.g., Agile, Scrum, PRINCE2) preferred.
- Influential Communication: The ability to influence across cross-functional teams, navigate complex dependencies, and manage multiple priorities in a fast-paced environment.
- Data-Driven Mindset: You use insights to inform decisions, measure success, and iterate on the customer journey.
- Pragmatic Leadership: A hands-on approach to problem-solving—you take full ownership of delivery and get things done.
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