Business Support Officer

Ballymena, County Antrim, United Kingdom

Role Info

• Role Identification 13084
• Job Category Business Support
• Posting Date 04/30/2026, 03:25 PM
• Locations Ballymena & Little Steps Sure Start(StJ)
• Apply Before 05/14/2026, 10:55 PM
• Job Schedule Part time
• Vetting Level Required Access NI Enhanced Children

Role Description

Administrative Officer.

Salary: £24,546.32 per annum, pro rata which equates to £23,844.99

Location: Ballymena, Northern Ireland.

Contract/Hours: Permanent, working 34 hours a week Monday-Thursday 9am-5pm and Friday 9am-1pm.

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover.
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers’ discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

About the service

Ballymena & Little Steps Sure Start provides a range of health, play & learning and parenting support services to children, from pre-birth up to four years, and their families. The project comprises a multi-agency, multi-disciplinary team and works in close partnership with a range of local Statutory, Voluntary and Community service providers to promote effective service delivery in response to the needs of the expectant parents, children, and families across the designated SureStart areas.

We are looking for an Administrative Officer to join our friendly team and offer valued support through a range of administrative services. You will be first point of contact for our operational colleagues, welcoming all internal and external visitors to the service, making sure everyone has a wonderful experience.

You will share responsibility for the delivery of a high quality, effective, efficient, administrative service that is flexible to meet the needs of operational teams to enable the service to achieve the agreed SureStart service objectives.

How you'll help to create brighter futures

Some key responsibilities of this Administrative Officer role are

• Providing a wide range of administrative and front of house services within a large multi-disciplinary children and families’ service.
• Organising and progressing the full range of activities associated with the management of business meetings, ensuring efficient and effective planning for a single or series of meetings.
• Providing written reports to meet the needs of management reporting in line with regulatory standards.
• Undertaking desktop research on behalf of colleagues and management for presentation and analysis.
• Ensuring the input of SureStart activity data and contribute to SureStart activity monitoring by producing timely reports and attending meetings.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do’ attitude to join our team. Ideally you will have:

• Business Administration Diploma Level 2 or equivalent qualification or work experience.
• Experience of working in an administration environment.
• Experience of using PCs on a business network running MS Windows and Office, along with Email and Internet and specific business applications.
• To be able to work within a team environment, demonstrating tact and diplomacy with other members of staff and where necessary to directly and guide.
• Effective communication, both written and oral, to a range of different personnel.
• The willingness to undertake all relevant training required for this position, e.g. Activity Monitoring database - SureStart Go and Finance/Property recording and reporting systems.
• The ability to work flexibly across all 3 sites in the Antrim and Ballymena localities. The job requires the ability to travel according to the needs of the job, with reasonable adjustments, if required, according to the Equality Act.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

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