Project & Mobilisation Manager – London, WC1V 7HD
Company Description
At BaxterStorey, we believe great food and genuine hospitality start with great people and well-delivered operations.
We’re looking for a Project & Mobilisation Manager to support the successful launch, refresh and retention of contracts across our London business portfolio. This is a varied, fast-paced role, working closely with Operations and our central teams to bring new concepts, changes and mobilisations to life.
You’ll play a key role in helping projects land smoothly into live sites, creating structure and clarity while keeping people at the heart of delivery.
Job Description
- Support the mobilisation of new contracts, contract refreshes and retention projects, ensuring they are delivered smoothly and consistently.
- Coordinate mobilisation plans, timelines and key activities, working closely with Operations Teams and central support functions.
- Act as a central point of coordination for mobilisation activity, keeping teams aligned, informed and supported.
- Facilitate regular mobilisation and project check-ins, providing clear updates on progress, actions and next steps.
- Champion BaxterStorey mobilisation tools, templates and ways of working, keeping delivery structured but practical.
- Identify risks, challenges and dependencies early, collaborating with teams to resolve them.
- Support Operations with mobilisation planning, resourcing considerations and first-line assessment of support needs.
- Ensure effective handover into Operations, helping teams feel confident, informed and set up for success.
- Collaborate with subject matter experts across HR, Finance, H&S, IT, Brand and Marketing for joined-up delivery.
- Capture learning from mobilisations and contribute ideas to continually improve project delivery.
- Support ad-hoc projects that improve efficiency, consistency and the overall experience for our teams and clients.
Qualifications
- Experience supporting or managing contract mobilisation or operational projects, ideally within hospitality or contract catering.
- Strong organisational skills and confidence coordinating multiple workstreams simultaneously.
- A collaborative, people-focused approach with the ability to build effective working relationships.
- Clear and confident communication skills, adaptable for different audiences.
- Practical understanding of project delivery and structured ways of working.
- Good commercial awareness, with appreciation of budgets, costs and operational realities.
- Proactive mindset, willing to roll up sleeves and support where needed.
- Flexibility to travel as required.
Benefits
- 31 days holiday including bank holidays.
- Birthday off.
- 3 volunteering days.
- 3 days grandparent leave.
- 24 weeks enhanced maternity leave.
- Secondary carer leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke training and development opportunities.
- Apprenticeship opportunities for all experience levels.
- Pension and life insurance.
- Discounts on our Perkbox app for high street shops, holidays and cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Equal Opportunity Statement
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims to be recognized for having the most inclusive culture in hospitality.
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