Job Title
Customer Operations Coordinator
Location
Biggleswade
Hours
Monday to Friday, 8am - 5pm, early finish Fridays
Salary
£31,800 per annum
Duties
- Deliver consistently high-quality customer service, maintaining a professional and friendly first impression at all times
- Provide timely support and advice to customers, ensuring accuracy with technical details (e.g., part and serial numbers)
- Prepare and manage estimates, quotations, and orders using internal systems and spreadsheets
- Coordinate and progress workshop jobs, keeping customers updated on status and timelines
- Handle RFQs, follow‑ups, and customer communications to drive efficient service delivery
- Support the wider team with administrative tasks, including travel and logistics arrangements, as required
Qualifications
- Previous experience within B2B Customer Service and an administration role
- Background in service, engineering or manufacturing (essential)
- Excellent communication skills, written and verbal
- Meticulous attention to detail
- Excellent organisational skills with ability to multi‑task and prioritise workload
- Confident telephone manner
- Computer literate in Microsoft Office
Application
Please apply below with your most recent CV.
EEO Statement
By applying to this job advertisement, you confirm you have read and understood our policy and give OA Group authorisation to hold your data.
#J-18808-Ljbffr