Hours: Monday to Friday, 8am - 5pm, early finish Fridays
Salary: £31,800 per annum
OA are currently looking to recruit an experienced Customer Operations Coordinator to join a well-established client based in Biggleswade.
Duties of a Customer Operations Coordinator:
- Deliver consistently high-quality customer service, maintaining a professional and friendly first impression at all times
- Provide timely support and advice to customers, ensuring accuracy with technical details (e.g. part and serial numbers)
- Prepare and manage estimates, quotations, and orders using internal systems and spreadsheets
- Coordinate and progress workshop jobs, keeping customers updated on status and timelines
- Handle RFQs, follow-ups, and customer communications to drive efficient service delivery
- Support the wider team with administrative tasks, including travel and logistics arrangements, as required
What we would like from you:
- Previous experience within B2B Customer Service and an administration role
- Background industry within service, engineering or manufacturing is essential
- Excellent communication skills; written and verbal
- Accurate with meticulous attention to detail
- Excellent organisational skills with ability to multi-task and prioritise workload
- Confident telephone manner
- Computer literate in Microsoft office
If you are interested in this role, please apply below with your most recent CV.
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