German-Speaking Team Lead: Customer Support Coach

Vintage Cash Cow is seeking a Team Leader – German Speaking to lead a team of support agents in Morley, England. This role involves managing team performance, resolving escalated queries, and ensuring high-quality customer experiences across multiple channels. You will coach team members, monitor KPIs, and foster a positive work environment. Candidates should have leadership experience in customer service, fluency in German, and strong mentoring abilities. The company offers an opportunity to drive team performance and continuous improvement. #J-18808-Ljbffr