Content Strategist - Senior Consultant - London

Content Strategist - Senior Consultant - London

Reference Code: 468520-en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

As a content strategist, you will be joining our growing Digital Excellence team. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. 

You will shape the strategic direction, maturity, and impact of content across our UCD capability; leading teams, developing capability, and embedding high-quality, inclusive content practices across complex digital programmes.

What You'll Do

Content strategy & planning

 

• Develop content frameworks, messaging hierarchies, tone of voice guidance, and editorial standards
• Define end to end content strategies aligned to business goals, user needs, and brand principles
• Lead content audits, gap analyses, and roadmap creation
• Establish content governance models, authoring workflows and approval processes
• Integrate responsible and sustainable AI content creation into workflows

 

Deliver user-centred products and services

 

• Set clear content vision and direction across end-to-end journeys
• Ensure research, analytics, and service data is used continuously to improve content
• Champion accessibility, inclusive design, and standards compliance

 

Working with clients and growing our business

 

• Build trusted relationships with senior client stakeholders
• Lead and contribute to bids, proposals, and pitches
• Ensure content design work is well scoped and resourced
• Support thought leadership and proposition development
  Leading our teams
• Lead, mentor, and coach designers, fostering a culture of collaboration, innovation, and continuous improvement
• Recruit, develop, and retain top content professionals aligned with business needs, ensuring growth of the Content Design capability
• Support us in nurturing the design community through training, events, and capability development initiatives

Your Profile

• Experience in hands-on delivery and team leadership, ideally within a consulting or agency environment
• Confident working with content in agile, iterative environments and collaborating closely with technical and delivery teams
• Proven experience managing and leading designers
• Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences
• Proven track record of developing and growing design talent, fostering a high-performing and inclusive team culture
• Experience establishing and refining UCD processes from shaping the strategy to scaling and improving ways of working
• Experience using AI tooling such as Claude, ChatGPT

What You'll Love About Working Here

• Work as part of a collaborative, cross-disciplinary design community shaping digital transformation for major public and private sector clients
• Play a central role in growing our design capability and influencing the future of design at Capgemini Invent
• Access to ongoing training, certifications, and professional development opportunities
• A hybrid working model that promotes flexibility, balance, and collaboration

Need To Know

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. 

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. 

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: 
Declare they have a disability, and  
Meet the minimum essential criteria for the role. 
Please opt in during the application process.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.  

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. 
  
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. 
  
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. 
  
More information is at available at: https://www.capgemini.com/gb-en/service/invent/