Learning & Development Administrator
Location: NIFRS Learning & Development Centre, Cookstown
Pay Rate: £16.68 per hour
Hours: 36.25 hours per week
Contract: Temporary - up to 6 months (with possible extension)
Agency Recruitment About the Role
We are currently recruiting, on behalf of the Northern Ireland Fire & Rescue Service (NIFRS), for a Learning & Development Administrator to be based at the Learning & Development Centre in Cookstown.
This is a key administrative role within the Learning & Development function, providing high-quality, customer-focused support to ensure the effective delivery of operational and corporate training across NIFRS.
Key Responsibilities
- Provide professional administrative and front-of-house support to the Learning & Development Centre
- Act as a first point of contact for Learning & Development enquiries from internal and external stakeholders
- Support the coordination, administration, and delivery of training courses and events
- Provide Helpdesk support for users of the Learning Management System (LMS), including system maintenance, access, and troubleshooting
- Maintain accurate training records in line with GDPR requirements
- Assist with the design, production, and updating of learning materials and documentation
- Liaise with contract training providers, monitor expenditure, and support finance and budget management
- Produce management information, reports, and training data as required
- Support meetings, events, and training delivery, including the organisation of IT and AV equipment
- Ensure compliance with organisational policies, learning standards, and legislative requirements
Essential Criteria
Applicants must meet one of the following:
- HNC level qualification in a relevant subject (e.g. Business Administration, IT, Multimedia) and at least 2 years' experience in a Learning & Development or administrative role
OR - 5 GCSEs (Grade C or above) including English and Maths, and at least 5 years' experience in a Learning & Development or administrative role
Applicants must also be able to demonstrate:
- Excellent planning and organisational skills
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- A strong customer-service focus
- Experience interpreting data and producing reports related to learning or training activity
Additional Requirements
- Full, valid UK driving licence (Category B)
- Confidence using ICT systems and digital learning platforms
- Ability to work collaboratively with internal and external stakeholders
What's on Offer
- Competitive hourly rate of £16.68 per hour
- Full-time hours (36.25 per week)
- Valuable experience within a high-profile public sector organisation
- Potential contract extension beyond initial 6 months
How to Apply
If you meet the criteria and are interested in this opportunity, please submit your CV as soon as possible.
Only shortlisted candidates will be contacted.