{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Bereavement Technical Officer”, “description”: “
Responsibilities
- Provide a high quality, customer‑focused front‑of‑house service for cremations, strewing cremated remains and burials, operating the cremation plant and equipment in accordance with relevant codes of practice and statutory requirements.
- Maintain an excellent standard on every occasion, as the service offers no second chance.
- Assist and step into all roles as required, with a full understanding of all facets of the service.
- Communicate effectively with bereaved individuals, using tact, diplomacy and empathy whilst negotiating with a variety of stakeholders.
Work Patterns and Physical Demands
- Shift patterns include weekends and bank holidays on a rota basis; no immediate access to a manager or supervisory post.
- Front‑line post; attendance in person is necessary to perform duties.
- Job involves physical effort, including lifting, working in awkward positions, in a hot environment and outdoors, with exposure to weather elements.
Qualifications and Competencies
- First aid qualification required.
- Intermediate Cremator Operators Certificate required. If not possessed, a trainee position may be considered, but the qualification must be obtained within the 6‑month probationary period for employment to continue.
- Excellent communication skills, high levels of tact, diplomacy and empathy, especially in dealing with bereaved clients.
Other Responsibilities and Duties
- Perform other duties as reasonably required to meet qualification, experience, salary band and job expectations.
- Ensure own health and safety and that of any colleagues who are line‑managed.
- Comply with Council policy on safeguarding, equality, and the Code of Conduct.
- Act in accordance with the Council’s values.
Equal Opportunities
All members of staff must comply with the Council’s Code of Conduct, Equal Opportunities and Health and Safety Policies.
#J-18808-Ljbffr”, “datePosted”: “2026-05-05”, “hiringOrganization”: { “@type”: “Organization”, “name”: “We Manage Jobs(WMJobs)”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__423709130__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “” } } }Company: We Manage Jobs(WMJobs)
Location:
Job Description:
Responsibilities
- Provide a high quality, customer‑focused front‑of‑house service for cremations, strewing cremated remains and burials, operating the cremation plant and equipment in accordance with relevant codes of practice and statutory requirements.
- Maintain an excellent standard on every occasion, as the service offers no second chance.
- Assist and step into all roles as required, with a full understanding of all facets of the service.
- Communicate effectively with bereaved individuals, using tact, diplomacy and empathy whilst negotiating with a variety of stakeholders.
Work Patterns and Physical Demands
- Shift patterns include weekends and bank holidays on a rota basis; no immediate access to a manager or supervisory post.
- Front‑line post; attendance in person is necessary to perform duties.
- Job involves physical effort, including lifting, working in awkward positions, in a hot environment and outdoors, with exposure to weather elements.
Qualifications and Competencies
- First aid qualification required.
- Intermediate Cremator Operators Certificate required. If not possessed, a trainee position may be considered, but the qualification must be obtained within the 6‑month probationary period for employment to continue.
- Excellent communication skills, high levels of tact, diplomacy and empathy, especially in dealing with bereaved clients.
Other Responsibilities and Duties
- Perform other duties as reasonably required to meet qualification, experience, salary band and job expectations.
- Ensure own health and safety and that of any colleagues who are line‑managed.
- Comply with Council policy on safeguarding, equality, and the Code of Conduct.
- Act in accordance with the Council’s values.
Equal Opportunities
All members of staff must comply with the Council’s Code of Conduct, Equal Opportunities and Health and Safety Policies.
#J-18808-Ljbffr…
Posted: May 5th, 2026