Head of Operations

Head of Operations London £110,000

Are you an experienced field operations leader who has managed large-scale technical projects and multi‑site engineering teams? Read on.

We are partnering with an established technology company that delivers complex solutions into some of the UK's most high‑profile commercial environments. With a strong client base, two UK operational hubs and a headcount that has expanded significantly in recent years, they need an experienced operations leader to own the engine room of their UK business.

The Role

This is a broad, senior operations role reporting directly to the CEO. You will lead a large, multi‑disciplined team across supply chain, deployment project management and field engineer scheduling, and be responsible for ensuring technology gets from order through to live installation, on time and at scale.

You will represent the operations function directly with key clients at quarterly business reviews and work closely with a wider senior leadership team.

What You Will Be Responsible For

• Owning the day‑to‑day and strategic running of the operations function
• Leading project managers responsible for coordinating large‑scale site deployments
• Managing supply chain flow for high‑value goods into live commercial sites
• Overseeing technician scheduling across a national field workforce
• Attending client quarterly business reviews and building strong external relationships
• Helping shape and scale the operations structure as the business continues to grow

What We Are Looking For

• Experienced operations leader with a track record of managing large, multi‑disciplined teams
• Strong people management skills, this is a diverse workforce and culture matters here
• Comfortable with complexity, high volume, multiple workstreams and tight coordination required
• Organised and delivery‑focused, able to keep a lot moving simultaneously
• Customer‑facing and confident representing operations at senior client level

The role offers hybrid working with travel to their Hemel Hempstead site and a northern hub as required.

The Package

£110,000 Healthcare Car Allowance Full Time Hybrid Working Hemel Hempstead

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