Equans is looking for an Area Technical Services Manager to join our team in Tyne and Wear on a permanent basis. This is a full‑time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
Reporting to the Regional Account Manager, the role holder will be responsible for management of the Technical Services Team, including specialist contractors, to ensure the safe and continuous operation of all sites within the contract including Gateshead Schools, Newcastle Schools and TWFR.
The ATSM coordinates site operations in compliance with company, contract and local operating procedures to ensure a standardised approach to Equans service delivery.
Responsibilities
- Manage the onsite technical team, including management of sickness, absence and holidays and involvement in appraisals and performance management
- Produce monthly reports for the Account Manager(s) and ensure minimum service and unavailability deductions on all projects
- Ensure full compliance with relevant policies and procedures, codes of practice, statutory requirements and maintain professional standards
- Develop and implement a dynamic planned preventative maintenance system to meet changing service requirements and plant/equipment demands
- Ensure both planned and reactive maintenance is carried out in line with budgetary and quality constraints and agreed service levels and legislation
- Act as Technical Adviser to the Maintenance Team and relevant groups within the Company regarding engineering services management and operation, including development and maintenance of contingency plans
- Ensure risk assessments and method statements are in place as deemed necessary
- Keep the CAFM system up to date and ensure all reactive and PPM tasks are completed within project agreements
- Deliver a pro‑active subcontractor management strategy ensuring successful delivery of services into the contract, cost‑effective and timely
Benefits
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 2× times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Required qualifications
- ONC/HNC in Facilities management (or equivalent in specialist trade)
- IOSH Managing Safely
- Proven experience in managing a FM Operations/Technical Services Team
- Experience of liaising directly with the client on similar FM projects
- Experience of undertaking AP/RP duties within similar FM projects
- Knowledge of relevant legislation and industry guidelines
- Exceptional stakeholder management skills
As part of our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do; should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR). For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re‑location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
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