Programme Support Manager

Interview date: 21st May 2026.

This role is open only to current colleagues from Student Curriculum and Operations. The position will be based on campus with an option for hybrid working and a willingness to discuss flexible arrangements.

Responsibilities

• Operational management and delivery of student and curriculum record processes, systems and data within the Leeds University Business School (LUBS).

• Work with the academic programme support leadership team to provide operational insight that informs strategic decision making, resource planning and development of the University’s programme support service.

• Support and oversee the programme support service, which includes registration, enrolment and attendance/engagement monitoring, and teaching delivery support.

• Provide leadership, line management and support to a large team.

Qualifications

• Experience leading complex operations, prioritising competing demands, and resource planning to meet key priorities.

• Demonstrated ability to provide leadership, line management and support to a large team.

Additional Information

• The post may be suitable for sponsorship under the Skilled Worker visa route, but first‑time applicants may need to qualify for salary concessions. For more information, see www.gov.uk/skilled-worker-visa.

What We Offer In Return

• 26 days holiday plus approximately 16 bank holidays and other days the University is closed – 42 days a year!
• Generous pension scheme options plus life assurance.
• Health and Wellbeing: discounted staff membership to The Edge campus gym, with facilities including a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: access to courses run by the Organisational Development & Professional Learning team.
• Access to on‑site childcare, shopping discounts, and travel schemes.

Contact

Louise Thornhill, Service Delivery Manager
Email: L.E.Thornhill@leeds.ac.uk

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