Mortgage Underwriting Administration Manager

Location Head office, Newbury

Hours Monday to Friday 9.00am to 5.00pm (35 hours per week)

Interview

• Week commencing 4 May 2026.
• 90‑minute competency‑based interview held in our head office.
• Feedback will be provided regardless of outcome.

Please note: We reserve the right to close this vacancy at any point.

We are looking for an experienced Mortgage Underwriting Administration Manager to lead and develop our Underwriting Administration team. This is a key people management role, responsible for the smooth day‑to‑day running of underwriting administration activity, ensuring service levels are consistently met while maintaining high standards of quality, risk management and customer care.

You will play an important part in supporting our wider lending function, working closely with underwriting leadership and senior stakeholders to deliver an excellent customer experience and contribute to the Society’s ongoing success.

You will thrive in this role if you are:

• Collaborative and inclusive people manager who brings out the best in others.
• Highly organised, resilient and adaptable in a fast‑moving environment.
• Comfortable balancing operational delivery with quality, risk and customer outcomes.
• A confident communicator who can influence, problem‑solve and drive continuous improvement.
• Passionate about developing others and building strong, empowered teams.

Special salary terms: The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.

Explore what it's like to work here, including the perks and benefits that our people enjoy.

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