Location: Ealing / Hybrid
Salary: £53,500-£60,000
Contract: 12‑month fixed term, full‑time, 35 hours per week, Monday to Friday
DBS Level: Enhanced
As a Transition & Housing Programme Manager, you will lead the delivery of a major Supported Housing Stock Transition programme, managing complex change across our housing portfolio. This role combines programme delivery, stakeholder engagement and resident impact, ensuring transitions are safe, well‑managed and compliant, while supporting vulnerable residents through change and improving the long‑term sustainability of services.
Key Responsibilities
- Lead the end‑to‑end delivery of the Supported Housing Stock Transition Programme, ensuring plans are delivered on time, within scope, and aligned to organisational priorities
- Provide day‑to‑day leadership and support to Transition Officers and project resources, ensuring high‑quality delivery and clear direction
- Oversee all resident‑facing transition activity, including engagement, needs assessments, tenancy reviews, signposting and escalation management
- Manage safe transitions to General Needs and property disposals, working closely with Housing, Assets, Legal, Finance and external partners
- Act as the senior point of contact for Local Authorities, support providers and external stakeholders, maintaining effective partnerships and communication
- Ensure all programme documentation, data and decision logs are accurate, up to date and audit‑ready
- Produce programme reporting for EMT, Boards and governance groups, including performance updates, risks and issue tracking
- Identify, manage and escalated risks, ensuring appropriate mitigations are in place and residents are not adversely impacted
- Lead move‑on planning for residents whose needs cannot be met through General Needs provision
- Ensure compliance with safeguarding, building safety, statutory requirements and internal policies throughout the programme
- Drive continuous improvement, identifying opportunities to strengthen processes and improve resident experience
- Act as Data Steward for the programme, ensuring data quality, integrity and governance compliance
More About You
- Educated to GCSE level in Maths and English (grades A*–C), with a relevant degree or equivalent professional experience
- Travel required; full UK driving licence and access to a vehicle desirable
- Experience in housing management, supported housing or change/programme delivery
- Strong understanding of housing legislation, tenancy law and safeguarding
- Proven ability to lead or coordinate complex programmes or multi‑stakeholder projects
- Confidence working with vulnerable households and sensitive resident situations
- Strong data management and reporting skills, with attention to accuracy and detail
- Excellent stakeholder engagement and communication skills, including with senior partners
- Strong organisational skills, able to manage competing priorities effectively
- Experience in conflict resolution and problem solving in complex environments
- Project management qualification (e.g. PRINCE2 or APM) desirable
Benefits
- 25 days’ holiday (plus Bank Holidays), increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family
Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process – please contact our Resourcing Team at resourcing@a2dominion.co.uk.
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