Job Summary
As an apprentice, you'll be receiving practical and professional training right from the start. Working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress. Southampton City Council's Economic Development and Regeneration Division are seeking a motivated and enthusiastic Apprentice Project Support Officer to support our growth objectives for the City. You will gain hands‑on experience in a dynamic public sector environment focused on growing our City's economy and increasing economic inclusion, providing vital administrative and digital marketing support for projects, events, and daily operations. You will develop key skills in customer service, communication, data management, marketing and teamwork, all while working towards a recognised qualification in Business Administration.
Responsibilities
- Support administrative tasks across the Division, including the Employment Support Team, Solent Business and Skills Solutions, the Adult Learning team, and the Director of Economic Development
- Manage a range of social media platforms including Facebook, Instagram, LinkedIn and TikTok
- Assist with organising meetings, events, and training sessions
- Handle enquiries via phone, email, online and in person
- Maintain accurate records and update databases
- Work collaboratively with colleagues, external partners, businesses and members of the public to grow our economy and increase economic inclusion
Qualifications
- Keen interest in administration and public service
- Commitment to economic inclusion and economic growth
- Excellent communication and organisational skills
- Proactive, willing to learn, and able to work as part of a team
- GCSEs (or equivalent) in English and Maths preferred
Apprenticeship Details
You will be working towards the Level 3 Business Administrator apprenticeship with Fareport Training. The duration of this apprenticeship is 15 months with 3 months for the End Point Assessment. This role is a fixed‑term apprenticeship of approximately 18 months, 37 hours a week. The salary will be pro‑rata of the annual figure.
Pay and Benefits
- Annual salary of £24,795, payable in line with the Foundation Living Wage and any national rise
- Paid time off for holidays and a pension scheme
- A career path so you can progress to the next level
- On‑ and off‑the‑job training
- The achievement of a nationally recognised qualification while you work
- Excellent local government pension with 15.2% employer contribution
- Death in service benefit of three times salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday of 25‑31 days, based on role and service
- Flexible working options (role‑dependent)
- Family‑friendly policies – maternity, paternity, adoption, shared/unpaid parental leave, time off for dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran‑friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits – low‑emission car scheme, cycle‑to‑work, season ticket loans
- Employee volunteering scheme with two paid days leave to volunteer
EEO Statement
Southampton City Council is committed to paying the Foundation Living Wage as a minimum and to treating all apprentices fairly. We are an equal opportunity employer and will consider all suitably qualified candidates without regard to race, colour, religion, sex, national origin, age, disability or any other protected characteristic.
#J-18808-Ljbffr