Civil Enforcement Officer

Join Cheshire East Council’s Parking Services team and play a vital role in keeping our roads safe, accessible and moving. We are looking for motivated and community‑focused individuals to join us as Civil Enforcement Officers, working in a visible frontline role that supports residents, businesses and visitors across the borough.

About you

The successful candidate will be calm, approachable and resilient, with the ability to deliver a high standard of customer care at all times. They will be capable of remaining professional and composed in challenging or confrontational situations. A good standard of education is required, along with excellent attention to detail and an understanding of relevant parking and traffic regulations.

The role suits someone who enjoys working outdoors and is confident using mobile technology as part of their daily duties. The post holder must be flexible in their availability, including working evenings and weekends as required.

About the role

As a Civil Enforcement Officer, you will work across Cheshire East’s highway network to help ensure parking and traffic regulations are followed, keeping roads safe, accessible and moving. These roles are based from Macclesfield Town Hall and will primarily cover the north of the borough including Macclesfield, Wilmslow, Knutsford and Alderley Edge, although there may be occasions where you are required to work elsewhere across the borough.

The role is mainly outdoors and includes on‑street and off‑street patrols across the highway and council operated car parks. You will educate motorists on safe, considerate and legal parking, particularly in and around schools, helping to keep children and pedestrians safe at drop‑off and pick‑up times. You will also support traffic flow, open and close pedestrianised areas and car parks, and issue Penalty Charge Notices where required.

Mobile technology and body‑worn equipment will be used to record information accurately and support a professional, visible frontline service.

In return we are able to offer

• Enhanced annual leave- Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave –Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro‑rata for part‑time staff)
• Flexible working pattern- Enjoy a 37‑hour standard full‑time work week with the added perks of flexi‑time and hybrid/remote working arrangements where possible. Your work‑life balance just got a whole lot better
• Salary sacrifice green car scheme- Drive green and save green! Lease a brand‑new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three‑year lease
• White goods salary sacrifice scheme -Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big‑ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension-Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work scheme -Save up to 25‑39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme- Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
• Discounted gym membership -Stay active and healthy with corporate membership prices for Everybody Leisure, including:
  • Gym, Swim and Group Fitness at all 16 facilities
  • Off‑Peak Racket Sports
  • Athletics Tracks
  • Sauna/Steam/Spa

Equal opportunities

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

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