Overview
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
Opportunity
What’s the opportunity? We are looking for a Senior Project Manager to lead and own the end-to-end pipeline of the Integrations team: from new connections with processors and APMs to improvements and optimizations in existing integrations. This is a highly visible role, with a strong focus on execution, executive communication, stakeholder management, and the ability to demand timely decisions and delivery.
Responsibilities
- Build and maintain the unified Integrations pipeline: intake, prioritization, scheduling, and dependencies by country, partner, and product.
- Consolidate requirements (business, technical, regulatory) and define measurable acceptance criteria.
- Balance “new connections” vs. “enhancements” initiatives with a focus on impact (volume, performance, risk, compliance).
- Orchestrate the end-to-end delivery plan: kickoff, milestones, QA/UAT, release, and post-release.
- Anticipate and remove blockers; escalate executive issues when necessary.
- Ensure traceability in Jira (statuses, due dates, links, epics), and weekly/monthly reporting.
- Establish and improve operational rituals, including stand-ups, program weeklies, release committees, and post-mortems.
- Define response SLAs across teams (Product, Engineering, Ops, CS, Compliance/InfoSec) and with external partners.
- Promote best practices: definition of “ready,” “done,” change management, and scope control.
- Act as the single source of truth for Integration status, providing clear, concise, and actionable communication at all levels.
- Manage expectations with external partners and internal teams; align priorities and committed timelines.
- Demand accountability, timely decisions, and explicit documentation of agreements.
- Raise the bar on accountability and collaboration; give and request feedback with respect and firmness.
- Mentor PMs/POs/Leads in execution, risk management, and executive communication.
Qualifications
- 7+ years leading complex tech programs/projects (ideal: payments/fintech, integrations with acquirers/APMs/PSPs)
- Experience coordinating multiple squads/teams and external vendors in high-pressure environments
- Mastery of Jira/Confluence/Google Workspace; strong portfolio hygiene habits
- Functional knowledge of payment integrations (APIs, webhooks/IPN, routing, error codes, 3DS, vendor SLAs)
- Excellent written and verbal communication skills in Spanish and English
- Ability to work with distributed teams and multiple time zones
What do we offer?
- Flexibility: we have flexible schedules and we are driven by performance
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
- Social budget: you\'ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Flexibility in how you work
We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process! Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr