The Role
City Building is seeking an experienced People Services Manager to lead the delivery of high quality, efficient and compliant HR transactional services.
Reporting to the Head of HR Operations, you will lead teams delivering core HR services including the employee lifecycle, reward, payroll, job evaluation and HR management information. You will ensure HR operations are customer focused, data driven and continuously improving, supporting the wider People Strategy and organisational goals.
This role is ideal for a senior HR professional with strong operational leadership experience in a large, complex organisation.
Key Responsibilities
- Lead and develop HR operational teams delivering employee lifecycle and reward services
- Oversee recruitment workflows, workforce planning and establishment control
- Manage onboarding, contracts, promotions, transfers and leavers
- Coordinate job evaluation and grading activity
- Lead HR management information and reporting
- Oversee payroll administration and work with external providers
- Ensure compliance with employment legislation, policy and governance
- Drive continuous improvement across HR processes and systems
What We're Looking For
- Senior level experience managing HR operations or employee lifecycle services
- Strong knowledge of recruitment, payroll, job evaluation and HR MI
- Experience using HRIS and payroll systems (e.g. SAP, Oracle HCM, Fusion)
- Excellent leadership and stakeholder management skills
- Strong analytical skills and a focus on quality and compliance
Qualifications
Essential
- Chartered Member of the CIPD (or equivalent degree level HR qualification)
- Senior HR management experience in a large organisation
Desirable
- Public sector, construction or local authority experience
- Project management experience
- Experience working with partner organisations
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