Applications & Systems Analyst

Applications & Systems Analyst – Hybrid (i54 or Westerham) ‑ Permanent, Full Time

Responsibilities

• Support and enhance enterprise applications, ensuring stability, performance and alignment with business requirements.
• Provide daily support for EMEAA ERP systems (EFACS8, Sage 300, Sage 200, Fourth Shift); maintain system stability, resolve issues and ensure business continuity across core applications.
• Participate in an out-of-hours support rota to meet business needs when required.
• Support proof‑of‑concept activity, feasibility studies and evaluation of third‑party software and vendors.
• Contribute to end‑to‑end system and process design, integration requirements and technical specifications.
• Assist with both small and large‑scale projects, track progress, raise risks and resolve delivery issues.
• Apply IT governance processes to guarantee robust project definition, controls and delivery standards.
• Proactively understand business processes, drivers and success measures across functions.
• Translate business requirements into technical and operational solutions.
• Provide risk analysis and mitigation options for proposed solutions.
• Influence project scope and solution definition through effective communication and consulting skills.
• Identify opportunities to improve business processes and system efficiency.
• Support the development of performance metrics across IT and business teams.
• Participate in work prioritisation, estimation and roadmap planning.

Qualifications

• Two‑ or four‑year degree in Computer Science, Information Systems or equivalent experience.
• 5+ years of experience supporting and developing enterprise applications or ERP environments.
• Strong technical skills, including SQL, JavaScript, XML, SSRS and Power BI.
• Experience delivering or supporting small to large‑scale ERP implementations across regions.
• Strong analytical, problem‑solving and project management skills.
• Clear, effective written and verbal communication skills.
• Experience working with IT service management tools such as ServiceNow and Jira.
• Solution‑focused mindset with data analysis as a key component.
• Confidence managing multiple priorities in a fast‑paced environment.

#J-18808-Ljbffr