Overview
About us
Insight is a Fortune 500-ranked global provider of hardware, software, cloud and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.
Join us as a Senior Google Workspace Deployment Engineer!
Your Mission At SADA, an Insight company, we empower businesses to transform their operations through innovative cloud solutions. As a premier Workspace and Google Cloud partner, we guide our Customers through complex digital transformations, ensuring seamless adoption and maximizing ROI.
As a highly skilled, experienced, and customer-facing Senior Deployment Engineer specializing in Google Workspace, you will collaborate with a team of deployment engineers, change managers, and project managers. Your goal is to efficiently and successfully execute Google Workspace deployments for organizations of every size. This dual-role position will be primarily responsible for leading the technical planning, execution, and optimization of complex Google Workspace deployments for our enterprise Customers.
Crucially, a significant secondary responsibility will involve acting as a key technical resource during the sales cycle, providing expert insights, conducting technical deep-dives and workshops, defining the scope of work, removing barriers, and building confidence with prospective Customers. The ideal candidate will combine strong hands-on technical expertise with excellent communication and presentation skills, capable of translating complex technical concepts into clear, concise business value. You will be known as an established contributor within the team and will develop a reputation with Customers for the quality of your work.
Expectations & Experience
- Minimum of 7+ years of hands-on experience in IT infrastructure, system administration, or deployment engineering roles.
- 5+ years of dedicated experience leading and executing deployments of Google Workspace for enterprise-level Customers.
Soft Skills
- Exceptional communication skills (written and verbal) with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Proven presentation and public speaking skills.
- Strong problem-solving and analytical abilities.
- Excellent organizational skills with the ability to manage multiple projects simultaneously.
- Ability to work independently and collaboratively within a team environment.
- Customer-focused mindset with a commitment to delivering high-quality solutions.
- Ability to articulate an issue concisely, weigh the pros and cons, and advocate a position based on reasoned argument.
Travel
- Up to 20% travel to Customer sites, conferences, and other related events.
- While work will be primarily focused in the UK and EMEA, flexibility is required to support North American collaboration and project work.
Job Requirements & Certificates
- Associate Google Workspace Administrator
Responsibilities
- Deployment & Technical Leadership:
- Lead Deployment Projects: Own and lead the end-to-end technical delivery of Google Workspace deployments for enterprise Customers.
- Solution Architecture & Design: Collaborate with Customer IT teams and internal solution architects to design optimal deployment strategies, including user provisioning, data migration, security configurations, and integrations.
- Technical Execution: Perform hands-on configuration, migration, and integration tasks for Google Workspace, leveraging Google's native tools, APIs, scripting (e.g., Python, Google Apps Script), and third-party migration utilities.
- Data Migration Expertise: Plan and execute complex data migrations from diverse source environments to Google Workspace.
- Identity & Access Management (IAM): Configure and integrate Google Workspace/Cloud with Customer’s Identity Providers for seamless Single Sign-On (SSO) and user lifecycle management.
- Security & Compliance: Implement advanced security features (e.g., DLP, Context-Aware Access, security center configurations) and ensure compliance with relevant industry standards and regulations.
- Troubleshooting & Escalation: Act as a senior point of contact for complex technical issues during deployment, performing root cause analysis and coordinating with Google support as needed.
- Documentation: Create comprehensive technical documentation, deployment guides, runbooks, and handover materials for Customer IT teams.
- PreSales Technical Engineer:
- Pre-Sales Technical Engagement: Act as a technical subject matter expert (SME) during the sales process, working closely with sales teams to understand prospective Customers’ technical environments and business challenges.
- Technical Presentations & Demos: Conduct compelling technical presentations, live demonstrations, and architectural deep-dives for prospective Customers, showcasing the capabilities and benefits of Google solutions.
- Solution Scoping & Estimation: Assist in scoping projects, estimating technical effort, and identifying potential technical risks for proposed solutions.
- Trusted Advisor: Build trust and credibility with Customer technical stakeholders, addressing concerns and providing expert guidance on their journey to Google Workspace.
Useful Qualifications
- Excellent written and verbal communication skills with the ability to interface with and communicate complex technical concepts to a broad range of stakeholders.
- Able to take initiative, identify areas for improvement, and begin tasks without constant supervision.
- Experience producing technical assets or writing technical documentation.
- Inherent troubleshooting skillset.
- A natural curiosity and logical approach to identifying issues, analyzing symptoms, and working towards solutions.
- Eagerness to learn and highly motivated to absorb new technologies, processes, and best practices quickly.
- Meticulous attention to detail is crucial for Google Workspace deployments. Precision is required, as overlooking minor aspects can cause major production issues.
- Time management with the ability to manage multiple projects concurrently.
- Ability to manage multiple tasks, prioritize, and keep track of various deployment action items and follow ups.
- Ability to recommend cloud-native approaches to solve Customer business and technical challenges.
- Understanding of best practices, design patterns, and reference architectures with an uncanny ability to recommend these as needed.
About Insight
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.
We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.
Application Details
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.
We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
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