Job Title: Electrical Compliance Officer
Contract Type: Permanent
Salary: £50,758.45 per annum
Working Hours: 35 hours per week
Working Pattern: Monday – Friday, Hybrid
Location: Camden, London
The difference you will make
To audit and assess the quality, compliance, and safety of electrical works carried out by both in‑house electricians and external contractors, ensuring full compliance with BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, and Riverside’s internal policies. The role covers the full cross‑section of building services electrical systems, including domestic and communal installations, emergency lighting, fixed wiring, portable appliance testing (PAT), electrical heating systems, direct hot water cylinders, and compliance inspections (EICRs). Additionally, the role involves collaborating with external third‑party auditors to drive continuous improvement and maintain industry‑leading safety and compliance standards, while protecting and maintaining the DLO’s NICEIC registration.
Principal Accountabilities
- Ensure all electrical installations, repairs, and compliance inspections meet statutory, regulatory, and Riverside’s quality standards.
- Conduct compliance audits across domestic and communal electrical teams, covering all building services electrical systems, including associated trades.
- Audit and verify the work of both Riverside’s Direct Labour Organisation electricians and external contractors.
- Act as the primary liaison for third‑party auditors, supporting independent audits and ensuring findings are implemented.
- Identify non‑compliance issues and safety risks, working with teams to implement and track corrective actions.
- Support the contract management team in assessing contractor performance and ensuring service level agreements are met.
- Provide training and technical guidance to electricians and contractors to improve work quality and compliance.
- Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.
- Protect Riverside’s DLO NICEIC registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required.
Role Responsibilities
- Auditing & Compliance – conduct audits on the installation, maintenance, and servicing of domestic and communal electrical systems, fixed wiring, consumer units, emergency lighting, PAT, electrical heating systems, and EICRs.
- Verify compliance with BS 7671, Electricity at Work Regulations 1989, Health and Safety at Work Act 1974, IET Code of Practice for Electrical Safety Management, and Riverside’s policies and procedures.
- Identify and escalate deficiencies, risks, and safety concerns to senior management and contractors.
- Act as main point of contact for third‑party electrical safety auditors, preparing documentation and facilitating on‑site inspections.
- Conduct performance audits of external contractors, assessing adherence to NICEIC standards and Riverside’s quality standards.
- Deliver technical training sessions and toolbox talks on compliance, safety, and best practices.
- Maintain audit records, compliance reports, and contractor performance reviews; identify trends and areas for improvement.
- Work collaboratively with Property Services, Compliance, and Asset Management teams to enhance safety standards and support NICEIC and regulatory inspections.
- Ensure ongoing compliance to safeguard Riverside’s DLO NICEIC registration, including implementing improvements where necessary.
Key Tasks
- Carry out inspection, testing, and certification of gas installations when required.
- Conduct site visits and inspections of completed electrical works.
- Review EICRs, PAT records, emergency lighting logs, and cylinder maintenance records.
- Investigate electrical complaints and incidents, ensure remedial actions.
- Support contractor review meetings and performance monitoring.
- Facilitate third‑party audits, implementing recommendations.
- Prepare detailed audit reports summarising findings, risks, and corrective actions.
- Collaborate with colleagues on gas‑related incident investigations.
- Investigate and resolve complaints, respond to customers within service standards, analyse lessons learned, and arrange additional training if required.
- Ensure compliance with Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
- Participate in out‑of‑hours rota for repairs and maintenance services as required.
Person Specification – Essential
- Fully qualified electrician with experience in compliance auditing.
- NICEIC Registration Electrical Qualifying Supervisor eligibility.
- City and Guilds 2391 – Inspection and Testing (or equivalent).
- Level 3 NVQ in Electrotechnical Services (or equivalent).
- City and Guilds 2382‑22 (or equivalent) BS 7671 (Latest Edition).
- Part P knowledge.
- Experience auditing and managing compliance for a full cross‑section of building services electrical systems, including EICRs, emergency lighting, PAT, electrical heating, and direct hot water cylinders.
- Strong technical report writing and analytical skills.
- Ability to liaise with third‑party auditors and regulatory bodies (e.g., NICEIC).
- Understanding of NICEIC requirements and the need to maintain Riverside’s registration.
- Excellent diagnostic and problem‑solving skills.
- Strong communication and interpersonal skills.
- Good time management, planning and organisational skills.
- Proficiency with IT systems (e.g., Microsoft Office, audit software).
- Full UK driving licence.
Person Specification – Desirable
- Experience in social housing, DLO operations, or compliance management for multi‑trade teams.
- NICEIC‑approved status or experience with accredited compliance schemes.
- Knowledge of compliance management software and audit tracking systems.
- Experience delivering technical training and best‑practice workshops.
- Awareness of CDM regulations and building compliance frameworks.
- Health and Safety qualifications such as IOSH, SMSTS, or SSSTS.
- Microgeneration Certification Scheme (MCS) accreditation for solar PV, battery storage, wind turbines, and CHP.
- Level 4 Certificate in Electrical Safety Management in Social Housing.
- Professional membership of a relevant industry body (e.g., IET).
Benefits
- Competitive pay and generous pension plan.
- 28 days holiday plus bank holidays.
- Flexible working options available.
- Investment in learning, personal development and technology.
- A wide range of other benefits.
Diversity, Equity and Inclusion
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for applicants declaring a disability. If the applicant meets the minimum requirements for the role, they will be guaranteed an interview.
Applicants who are ethnically diverse and meet the minimum criteria will also be guaranteed an interview under our Ethnic Diversity guaranteed interview scheme.
Our Values and Behaviours
We value diversity, inclusion, and respect for all individuals. We foster a workplace where all people are empowered and heard, driving our success and enriching the lives of our customers and colleagues.
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