Lift Service Engineer - Lift Industry Pioneer

Technical Excellence. Customer Focus. Reliability in Motion.

Are you an experienced Lift Service Engineer looking to join a forward-thinking, Private Equity-backed engineering services business where your expertise is truly valued?

Liftec Express, a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK, is entering an exciting phase of growth and value creation.

We are now seeking a skilled Service Engineer to take ownership of a defined service route, delivering high-quality maintenance, fault‑finding and repairs while ensuring exceptional customer service and equipment reliability.

Role at a Glance

Service Engineer – Lift Maintenance & Repair

Dartford

Competitive Salary + Excellent Benefits Package

Company: Pioneer of the British lift industry. Formerly part of global brand Otis – Private Equity‑backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment.

Pedigree: Clients include national retail chains, major hospitals, large facilities management providers and MOD sites.

Culture: Safety, Ethics & Quality Focused.

Your Background: Lift Service / Call‑Out Engineer. Qualifications: NVQ Level 3 in Lift Service, Maintenance or Repair (essential).

About You

• An experienced Lift Service or Call‑Out Engineer with a strong background in maintenance, fault‑finding and repairs across a variety of lift equipment.
• NVQ Level 3 in Lift Service, Maintenance or Repair (essential).
• Strong electrical and mechanical fault‑finding skills with the ability to diagnose and resolve issues efficiently.
• A solid understanding of health, safety and compliance requirements within lift engineering.
• Customer‑focused, with clear and professional communication skills.
• Self‑motivated and organised, comfortable managing your own route and workload.
• Confident using digital field service tools for real‑time job management and reporting.
• A team player who is adaptable, reliable and solutions‑focused.
• Full UK driving licence (essential).

Responsibilities

Reporting to the Service Delivery Manager, you will be responsible for the effective delivery of planned maintenance, repairs and breakdown response across your designated route.

You will carry out planned preventative maintenance (PPM) to ensure all equipment remains safe, compliant and fully operational, while responding to breakdowns with a strong focus on fault diagnosis and first‑time fix.

Day‑to‑day, you'll manage your own workload using digital field tools, ensuring accurate reporting and timely job completion. You'll also identify additional repair or modernisation opportunities, supporting both customer outcomes and business growth.

Working independently but as part of a wider team, you will maintain high standards of safety, quality and customer service at all times, while supporting neighbouring routes when required.

Participation in an on‑call rota will be required to provide emergency support outside normal working hours.

Benefits

• Access to Discounts Platform
• Pension (Day 1) – Aviva
• Holiday – 25 days per year plus bank holidays (holiday year January to December)
• Wellness (Day 1) – Employee Assistance Programme
• Death in Service (Day 1) 3 × Salary – Canada Life
• Sickness Scheme – Discretionary
• Family Policies – Industry‑leading enhanced maternity and paternity provision subject to service
• Incentive Scheme – Discretionary
• Overtime paid Monday to Saturday at 1.5× and Sunday/Bank Holidays at 2× (pre‑approved)
• Night call rota: standby payments applicable
• Engineer Incentive Scheme – Discretionary
• Radius Pay – detailed in Variable Pay Policy
• Employee Referral Scheme

Why Join Liftec Express?

• Join a respected, PE‑backed engineering business with strong growth ambitions.
• Stable service route with varied and high‑profile sites.
• Opportunity to develop your technical expertise across diverse equipment.
• Supportive, safety‑first culture.
• Be part of a team that values quality, reliability and customer satisfaction.

If you are a skilled Lift Service Engineer looking for your next opportunity within a growing and respected engineering services business, we would love to hear from you.

Apply now to explore this opportunity in confidence.

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