Overview
Servomex is a global leader in sensing and gas analysis solutions, with 74 years of experience supporting low‑emission power, sustainable manufacturing, medical oxygen supply, facility safety, and cutting‑edge research.
We are seeking an experienced Field / In‑House Service Engineer to support Servomex analysers and systems from our Crowborough Technical Centre and at customer sites across the UK, with occasional international travel across the EMEAI region.
Key Details
- Base salary range: £40,000 to £55,000
- Location: Crowborough, East Sussex with UK travel
- Full‑time, permanent, 38 hours per week
- Work schedule: Monday to Friday
- Driving licence requirement: Full UK licence
Responsibilities
- Servicing, repairing, testing, and commissioning Servomex analysers and systems, both in‑house and on customer sites
- Performing startup, commissioning, FAT and SAT activities
- Providing technical support and service training to customers, distributors, and internal teams
- Supporting system build and testing with the Systems Engineering team prior to shipment
- Completing service, repair, and commissioning documentation in line with quality processes
- Ensuring equipment meets health & safety and local compliance requirements
- Supporting technical sales enquiries, service quoting, and promoting maintenance contracts
- Participating in service planning, forecasting, and continuous improvement initiatives
What We're Looking For
- Proven experience as a Field Service Engineer working with analytical or instrumentation systems
- Strong background in electronics and instrumentation, with solid troubleshooting skills
- Experience in oil & gas, industrial gases, chemical, food, or cement industries
- Ability to interpret schematics, wiring diagrams, and technical manuals
- Experience in customer‑facing roles, delivering training and building strong relationships
- Confidence working independently and remotely with minimal supervision
- Competent in MS Office and SAP
- Fluent English
- Willingness to travel within the UK and occasionally internationally
Desirable Experience
- Semiconductor (SEMI) industry exposure
- Laser‑based analyser or laser technology experience
- Knowledge of Lean manufacturing / continuous improvement
- Salesforce experience
Education / Qualifications
- Technical degree (or equivalent) in Electronics, Electrical Engineering, or a closely related discipline
Benefits
- Discretionary bonus
- Private medical insurance
- Pension plan with up to 10.5% employer contribution
- 25 days annual leave (option to buy more), bank holidays and a company shutdown day
- Wellbeing programme, Talent Management Programme, life assurance, enhanced family‑friendly benefits, two volunteering days, cycle‑to‑work scheme, and more
A full job description will be provided during the interview process.
Interview & Selection Process
- Friendly chat with our Talent Team
- Teams video interview with the hiring team
- On‑site interview – meet the team and tour of our facility
We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place. We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability.
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