GlobalWorkplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
Our BT Workplace team provides a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect
Integrity
Service
Excellence
Job Title: QHSE Advisor
The QHSE Advisor provides day‑to‑day Quality, Health, Safety and Environmental support across the BT account, helping the organisation meet statutory, client and internal compliance requirements. The role supports both the QHSE Manager and Environmental Manager by conducting first‑line assurance activities, advising operational teams, and escalating issues where specialist expertise or management input is required.
Responsibilities
- Core QHSE Support
- Ensure the CBRE safety and environmental recording systems are kept up to date, accurate and complete.
- Provide first‑line QHSE support to operational teams, answering routine queries and escalating complex matters to the QHSE Manager or Environmental Manager as appropriate.
- Support the QHSE Director and QHSE Manager with management reporting, data collation and updates to internal and external stakeholders.
- Assist in incident and environmental event investigations, ensuring timely reporting, evidence gathering and root cause analysis as instructed.
- Environmental Responsibilities
- Support operational teams with day‑to‑day environmental compliance such as waste management, spill response, pollution prevention measures and local permit requirements.
- Conduct basic environmental checks during site visits (e.g., waste segregation, storage of hazardous materials, contamination risks) and elevate findings to the Environmental Manager.
- Assist the Environmental Manager with environmental audits, inspections and environmental data gathering where required.
- Promote environmental awareness across teams and support the delivery of environmental campaigns, toolbox talks and communication cascades.
- Help ensure ISO14001-aligned processes are implemented at site level, escalating non‑conformances for expert review.
- Audit, Assurance & Compliance
- Support delivery of the site audit programme, including both H&S and environmental elements.
- Record, track and follow up corrective actions from audits, inspections, incidents and environmental events.
- Support quality assurance checks on RAMS, permits, work packs and environmental documentation.
- Projects & CDM Support
- Provide project teams with first‑line QHSE and CDM‑related support, ensuring documentation is complete and compliant before escalation.
- Work with the Environmental Manager and QHSE Manager to ensure environmental risks are identified in RAMS, Construction Phase Plans, and method statements.
- Participate in project‑related inspections, audits and assurance activities, with complex CDM or environmental queries escalated appropriately.
- Operational Communication & Coordination
- Be a point of contact for operational managers, providing timely advice across H&S, environmental, and quality queries.
- Liaise closely with site teams and head office, ensuring accurate processing of QHSE‑related documentation, records and communications.
- Promote CBRE’s culture, values and RISE behaviours across all operational interactions.
PERSON SPECIFICATION
Essential
- NEBOSH General Certificate (or equivalent H&S qualification).
- Strong communication skills and the ability to work with staff at all levels.
- Experience supporting audits (H&S and/or environmental).
- Good IT competency including Outlook, Word, Excel and PowerPoint.
- A proactive, customer‑focused mindset and the ability to work under pressure.
Desirable
- Experience supporting environmental compliance or holding an environmental awareness qualification (IEMA Foundation or similar).
- Experience using SharePoint and Power BI.
- Familiarity with ISO 14001 and/or ISO 45001 standards.
- Exposure to facilities, telecoms, utilities or multi‑site environments.
- Pressure and against rapidly changing demands and priorities.
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