Evening Duty Officer

Do you have a passion for supporting adults into education and helping them succeed? Are you looking for a rewarding customer‑facing role where you'll make a real difference to students and staff? Exeter College is on the lookout for a warm, confident, and super‑organised Evening Duty Officer to be the friendly face of the campus during our evening sessions.

In this role, you'll be the go‑to person for students, staff, and visitors – offering support, solving problems, and making sure everyone feels safe, welcome, and looked after. You'll work closely with our Duty Manager, Security, and Safeguarding teams to keep things running smoothly.

Responsibilities

• Be the first point of contact for any questions, incidents or emergencies in the evening.
• Offer advice and support to students, staff and visitors.
• Manage reception services, such as answering calls from the switchboard and visitor bookings.
• Keep accurate logs of incidents and ensure the safety and wellbeing of all site users.

Qualifications

• Are confident working independently and can stay calm under pressure.
• Have experience in customer service, reception or a front‑of‑house role.
• Are professional, approachable and resilient, with a strong focus on customer care.

We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you're successful, you'll be required to complete thorough pre‑employment checks, including an enhanced DBS check and satisfactory references.

All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, amended 2013 and 2020) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed employers cannot take them into account. The MOJ's guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provides information about which convictions must be declared during job applications, related exceptions and further information.

EEO Statement

Everyone's welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability or sexuality.

Benefits

We'll give you incredibly generous holidays and a superb pension scheme. You'll also get a package of amazing benefits, including free counselling, discounted supermarket shopping, spa treatments, electric cars and paddleboarding.

The closing date for receipt of completed applications is Thursday 14th May 2026 at midnight.

Interviews will be held in Exeter on Friday 22nd May 2026.

No CVs or agencies please.

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