HR People Partner

Job Overview

Shaw Healthcare is seeking an HR People Partner to support our services across the North Powys region.

Salary: up to £40,000 plus monthly car allowance of £470

Hours: 37.5 hours per week

Our services are based over North Powys; travelling to site will be required in this role and at times travel outside of the region to support the business.

Benefits

• Employee Ownership Trust – each full‑time employee has received a £2,600 tax‑free bonus
• Excellent development and promotion opportunities
• Refer a Friend bonus scheme (earn up to £1,000)
• Paid annual leave 20 days per year plus bank holidays, increasing by 1 day per year up to a maximum of 25 days
• Pension scheme
• Retail discounts and vouchers
• Holiday discounts
• Online benefits and cashback rewards
• Employee Assistance Programme to all contracted staff, including face‑to‑face counselling

Shaw Healthcare is one of the UK’s leading health and social care providers delivering a wide spectrum of care in purpose‑built environments, including care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals.

Objectives

• Aligned to specific regions, work closely with allocated partner teams to provide a comprehensive, professional and customer‑focused “People” service by leading on broad generalist and strategic activities.
• Support the development and implementation of the operational strategy and business plan.
• Act as a critical friend and professional adviser to managers, serving as a sounding board for experienced staff and an internal coach to newer staff.
• Support managers on all people issues key to compliant and high‑quality care, including engagement, wellbeing, diversity, inclusion, recruitment and retention, performance management and employee absences.
• Lead coaching and mentoring for service managers on HR and related policies and processes, including counselling, supervision, performance review and absence.
• Coordinate the development of locality recruitment, retention and succession strategies to reduce the use of agency workers.

Principal Duties

• Support managers in securing engaged new candidates and delivering engaged new starters, while implementing measures to retain staff and understand why employees leave.
• Provide coaching, training and support for managers to address disciplinary issues, grievances, ill‑health cases and the ER implications of cases.
• Monitor the management of employee probationary periods.
• Ensure the Director of People is aware of any potential complex or high‑risk employee relations cases that require additional advice and support.

Recruitment, Selection and Retention

• Ensure managers place advertisements internally and externally in a timely manner and support the management of applicant responses.
• Oversee service managers and administrators to guarantee contact with every candidate, that interviews are arranged and interview documents and candidate IDs are fully reviewed.
• Participate in interview panels and provide professional advice to decision‑making.
• Work with the Regional Team to develop and lead the regional recruitment plan, including locality and service KPI measures.
• Coach managers one‑to‑one to enable compliant, diverse, quality recruiting processes using evidence‑based criteria within legal parameters.
• Support managers and administrators in using the IT and ATS system to log, track and report on recruitment activity.

Person Specification

Essential Criteria

• Member of CIPD
• Willingness to attend and participate in training to update skills and knowledge
• At least 2 years’ experience in a busy generalist HR/People role
• Skills in managing recruitment: drafting advertisements, shortlisting, competency‑based interviewing and candidate management
• Track record of managing ER cases in a fast‑paced environment, including support and procedural advising at formal investigations and hearings
• Experience in employment‑related policy development and implementation
• Strong knowledge of modern employment practice and law
• Significant experience managing recruitment and retention
• Driving licence and ability to travel

Desirable Criteria

• Full Chartered member of CIPD – MCIPD
• Experience working in recruitment and people management in a care service
• Demonstrable success in partnership with managers to deliver innovative employee‑related solutions that meet business needs
• Highly analytical with good investigative and problem‑solving skills, and ability to undertake research and submit appropriate proposals that meet business requirements

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