Complaints & Feedback Specialist – Customer Experience

Babergh and Mid Suffolk District Councils is seeking a Complaints and Feedback Officer for the Customer Experience team in Stowmarket. This permanent, full-time role includes capturing customer feedback, managing complaints, and improving services based on insights gained. The ideal candidate should excel in problem-solving, communication, and data analysis. Generous benefits include 26 days of leave, access to a competitive pension scheme, and flexible working arrangements. #J-18808-Ljbffr