Complaints & Feedback Specialist – Customer Experience

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Company: Babergh and Mid Suffolk District Councils
Apply for the Complaints & Feedback Specialist – Customer Experience
Location: Stowmarket
Job Description:

Babergh and Mid Suffolk District Councils is seeking a Complaints and Feedback Officer for the Customer Experience team in Stowmarket. This permanent, full-time role includes capturing customer feedback, managing complaints, and improving services based on insights gained. The ideal candidate should excel in problem-solving, communication, and data analysis. Generous benefits include 26 days of leave, access to a competitive pension scheme, and flexible working arrangements.#J-18808-Ljbffr…

Posted: May 5th, 2026