Remote Complaints Specialist: Customer Resolution

CCA Recruitment Group is hiring a remote Complaints Handler to manage customer complaints effectively. The role requires at least 12 months of experience in a regulated financial services environment. Strong communication skills and the ability to build rapport with customers are essential. The position is permanent and involves a 40-hour work week with flexible shifts. Key responsibilities include processing customer cases, preparing reports, and ensuring compliance with company policies and values. #J-18808-Ljbffr