Compliance Operations Manager - Greater Manchester (Housing Client)
£75,000 (Fixed Term Contract)
6-12 Months
37 Hours per week
Service Care Solutions are working with a Housing Association client in Greater Manchester to recruit a Compliance Operations Manager on a 6‑12 month fixed term basis.
This is a senior leadership role responsible for overseeing all landlord compliance workstreams, ensuring statutory and regulatory obligations are met while delivering a high‑quality, customer‑focused service.
Overview of the Role
Reporting into the Assistant Director of Health, Safety and Compliance, you will lead a multi‑disciplinary team delivering key compliance programmes across housing stock. This includes gas, electrical, fire, water hygiene, asbestos, lifts, and wider M&E services.
You will act as the organisation's responsible person for compliance, ensuring services are safe, efficient, and aligned with legal requirements and best practice.
Responsibilities
- Lead and manage compliance service delivery across all "big six" areas (gas, electrical, fire, water, asbestos, lifts)
- Oversee planned, cyclical and responsive maintenance programmes
- Ensure full compliance with landlord statutory obligations and regulations (including CDM)
- Manage budgets (up to £5m), forecasting and financial performance
- Use data and performance insights to drive continuous improvement
- Develop and maintain compliance policies, procedures and risk frameworks
- Work closely with asset management teams to inform long‑term investment programmes
- Manage contractor performance, procurement processes and stakeholder relationships
- Prepare and present reports to senior leadership, board and committees
- Lead, develop and motivate a team of compliance professionals
Requirements
- Proven experience in a senior compliance or asset management role within housing or property services
- Strong knowledge of landlord compliance across all key areas (gas, electrical, fire, water, asbestos, lifts)
- Experience managing large‑scale compliance programmes and budgets
- Knowledge of contract management (JCT / NEC or similar)
- Strong stakeholder management experience, ideally up to board level
- Technical understanding of M&E systems and compliance regulations
- Excellent leadership, communication and organisational skills
- Relevant degree or equivalent experience
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