{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Order Management Administrator”, “description”: “
Job Title
Customer Order Management Administrator
Location
Peterborough, England (Hybrid – 3 days onsite)
Contract
6 months (Start Date: May 2026)
Pay
£12.82 per hour (37.5 hours per week, flexible office hours)
Key Responsibilities
- Process customer orders accurately and within set deadlines
- Allocate parts to orders within internal systems
- Prepare and distribute export and shipping documentation
- Maintain and update customer and order data to ensure accuracy
- Carry out data cleansing activities across systems
- Support order lifecycle tasks such as new customer setup and credit/debit processing
- Produce and distribute internal reports
- Provide general administrative support including filing, scanning, and document handling
- Identify and escalate any issues or delays in a timely manner
- Suggest improvements to processes where possible
Performance Expectations
- Achieve a high level of accuracy in order processing
- Process around 24 orders / 90 lines per day
- Complete the majority of service requests within 4 hours
- Develop knowledge across multiple regions
Skills & Experience
- Previous experience in order management or a similar role is beneficial
- Comfortable carrying out repetitive tasks with strong attention to detail
- Good IT skills, including Microsoft Office
- Well organised with the ability to manage workload effectively
- Able to follow processes and work within structured guidelines
Key Competencies
- Results-driven with a focus on meeting targets
- Clear and effective communication skills
- Strong attention to detail and accuracy
- Willingness to learn and develop
- Understanding (or willingness to learn) of order processing and systems
Education
GCSEs (or equivalent) or relevant work experience
Contact
Apply Online. Job Reference: 972501
Contact: Paige Watson
Tel: 0161 874 1645
Email: paige.watson@kinetic-industrial.co.uk
Company: Kinetic plc
Location: Peterborough
Job Description:
Job Title
Customer Order Management Administrator
Location
Peterborough, England (Hybrid – 3 days onsite)
Contract
6 months (Start Date: May 2026)
Pay
£12.82 per hour (37.5 hours per week, flexible office hours)
Key Responsibilities
- Process customer orders accurately and within set deadlines
- Allocate parts to orders within internal systems
- Prepare and distribute export and shipping documentation
- Maintain and update customer and order data to ensure accuracy
- Carry out data cleansing activities across systems
- Support order lifecycle tasks such as new customer setup and credit/debit processing
- Produce and distribute internal reports
- Provide general administrative support including filing, scanning, and document handling
- Identify and escalate any issues or delays in a timely manner
- Suggest improvements to processes where possible
Performance Expectations
- Achieve a high level of accuracy in order processing
- Process around 24 orders / 90 lines per day
- Complete the majority of service requests within 4 hours
- Develop knowledge across multiple regions
Skills & Experience
- Previous experience in order management or a similar role is beneficial
- Comfortable carrying out repetitive tasks with strong attention to detail
- Good IT skills, including Microsoft Office
- Well organised with the ability to manage workload effectively
- Able to follow processes and work within structured guidelines
Key Competencies
- Results-driven with a focus on meeting targets
- Clear and effective communication skills
- Strong attention to detail and accuracy
- Willingness to learn and develop
- Understanding (or willingness to learn) of order processing and systems
Education
GCSEs (or equivalent) or relevant work experience
Contact
Apply Online. Job Reference: 972501Contact: Paige WatsonTel: 0161 874 1645Email: paige.watson@kinetic-industrial.co.uk
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Posted: May 5th, 2026