Overview
In this role Salesforce isn't just a system — it's the backbone of how customers experience the business.
What's in it for you
- Up to £90,000 basic salary
- Hybrid working model
- 25 days holiday
- Company pension
- Wider benefits package
- Ongoing training and development
- The opportunity to shape and own a key customer platform
What you'll be doing as Salesforce Product Manager
- Own and evolve the Salesforce Service Cloud product roadmap
- Work with stakeholders across customer service, operations and digital teams to understand priorities
- Translate business and user needs into clear features and delivery backlogs
- Define user stories, acceptance criteria and priorities to maximise customer value
- Collaborate with delivery teams and third‑party partners to ensure high‑quality outcomes
- Use data, insight and feedback to drive continuous platform improvement
- Maintain product documentation, release notes and adoption materials
- Support the rollout and adoption of new Salesforce functionality
- Coach and mentor Salesforce administrators and platform users
What you'll bring to the team as Salesforce Product Manager
- Proven experience as a Product Manager or Product Owner
- Strong hands‑on experience with Salesforce Service Cloud
- Experience working in customer‑focused environments
- Ability to translate complex requirements into clear, prioritised outcomes
- Strong stakeholder engagement and communication skills
- A product‑led, outcome‑focused mindset
- Experience working with cross‑functional teams and delivery partners
To apply for this role as Salesforce Product Manager, please click apply online and upload an updated copy of your CV.
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