Customer Experience & Complaints Specialist

Enfield Council is seeking a proactive individual for managing housing complaints. The role involves drafting acknowledgment letters, investigating complaints, and liaising with teams to resolve issues. Strong attention to detail and excellent communication skills are essential. You will handle complaints professionally, ensuring compliance with organizational standards. This role is vital for maintaining customer satisfaction. Join Enfield Council and contribute to our commitment to effective complaint resolution. #J-18808-Ljbffr